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The Client Experience Manager will manage client relationships, generate new business, and demonstrate Phreesia's value in digital advertising to Life Science companies.

Conduct targeted account and stakeholder research, build personalized multi-channel outbound campaigns, generate and qualify pipeline from outbound and inbound sources, collaborate with Client Experience for handoffs, support RFIs and account planning, and optimize prospecting processes and team best practices.

Lead end-to-end onboarding for newly contracted healthcare clients on the Phreesia SaaS platform. Manage project timelines, product configuration, workflow setup, staff training, and go‑live milestones. Monitor adoption and KPIs, escalate risks, document configurations, and surface product feedback to Product Management while collaborating with Success, Support, Sales, and Product teams.

Own end-to-end patient engagement campaigns for pharmaceutical clients: kickoff through launch and measurement, manage setup, quality control, reporting, client communication, cross-functional coordination, process improvements, and mentor junior team members.

The Lead Client Experience Manager will manage a team, work with clients to improve patient engagement campaigns, and drive sales growth through digital media strategies.

The Senior Client Experience Manager will cultivate client relationships, generate new business, prepare presentations, and manage accounts in the digital healthcare advertising sector.

Lead end-to-end UX for native iOS and Android mobile products for healthcare providers. Conduct user research and validation, design clinical workflows, evolve mobile design system components, partner with Product, Engineering, Compliance, and mentor junior designers. Drive product strategy through evidence-based design and support implementation through prototyping and build reviews.

Lead client and partner marketing to drive retention, expansion, and advocacy for Phreesia Network Solutions. Build client marketing and CAB programs, execute partner co-marketing, manage events and gifting, run lifecycle campaigns, manage budget and agencies, and lead a small team while partnering cross-functionally with sales, client experience, strategy, and creative.