Build and maintain high-quality full-stack SaaS applications for third-party risk management. Own loosely defined features from technical design through delivery, develop and optimize REST APIs, create modern web interfaces, write well-tested code, and collaborate with engineers and product owners in a continuous delivery environment.

Build and scale AI-enabled Customer Success workflows and automations across lifecycle, health, renewal, and engagement. Prototype tools, connect data systems, establish prompt/QA processes, gather CSM feedback, and measure impact to improve productivity and consistency.

Build and maintain AI-assisted go-to-market infrastructure, including automated workflows, system integrations, data-quality pipelines, and enrichment and prioritization systems. Partner with Sales and RevOps leadership to translate business needs into scalable technical solutions. Evaluate GTM AI tools, lead build-versus-buy decisions, migrate legacy systems, experiment with pipeline-generation workflows, and document integrations. The role requires strong SQL, programming, API, CRM, automation, and GTM process expertise.