Top Tech Jobs & Startup Jobs in Boston, MA

Lead incident management, operational resilience, and AIOps-driven automation across enterprise environments. Drive SRE practices, observability (Dynatrace), ServiceNow workflow automation, root-cause analysis, SLAs/SLOs, and build AI-powered self-healing workflows to reduce MTTD/MTTR and improve reliability.

Lead AIOps and Site Reliability-focused engineer responsible for incident management, operational resilience, observability, and intelligent automation. Partner with NOC, Cloud, DevOps, and application teams to implement AIOps, reduce MTTD/MTTR, build AI-driven operational agents, and drive ServiceNow and Dynatrace-based monitoring and automation. Mentor teams and define SLAs, SLOs, and reliability strategies.

Lead enterprise architecture across Business, Data, Application, and Technology domains. Define target-state architecture and roadmaps, govern standards via Architecture Review Board, resolve cross-program dependencies, lead platform/vendor selection, and mentor architecture teams while aligning technology investments with business strategy.

The Lead Business Consultant identifies and delivers tailored business solutions for clients, manages project teams, and translates client needs into actionable outcomes.

Manage Salesforce implementation projects in an Agile environment: run Scrum ceremonies, track sprints, create timelines, coordinate cross-functional teams and vendors, communicate status, resolve technical issues, and ensure deliveries meet client and internal goals. Apply AI knowledge and insurance/financial services domain expertise to drive solutions.

The role involves leading product strategy and execution, managing product backlogs, and collaborating with cross-functional teams to deliver AI-driven solutions.

Provide day-to-day administration, support, and enhancement of Oracle EPM applications (cloud and on-prem). Troubleshoot functional/technical issues, manage metadata/security/calculations, support financial close processes, perform upgrades/patching, develop integrations and business rules, produce documentation, coordinate with infrastructure teams, and train/support end users.

Lead client engagements to design enterprise data foundations using Salesforce Data Cloud. Translate business goals into data models, identity resolution, and ingestion strategies; partner with architects and developers, identify risks, and contribute repeatable best practices to support analytics, AI, and operational use cases.

Lead architecture and hands-on development for Twilio-based contact center solutions. Design roadmaps, build POCs, mentor teams, support Agile delivery, liaise with stakeholders and offshore teams, and drive technical strategy and implementations using React/Node.js and AWS.

The AI Strategist leads AI initiative ideation and planning, collaborates across departments to define use cases, and ensures alignment with strategic and regulatory goals.