Top Tech Jobs & Startup Jobs in Boston, MA

Own and evolve Jamf's digital, one-to-many customer success strategy. Design AI-powered engagement, define tooling requirements, set adoption and retention metrics, partner with data and cross-functional teams, govern automated communications, and drive roadmap execution to scale customer adoption and retention.

Sell Jamf's Whole Product Experience across a North American territory, generating new business and upsells, developing account plans and executive relationships, forecasting sales, partnering with SEs and channel partners, mentoring inside sales, and using tools like Salesforce, DiscoverOrg, and LinkedIn to drive growth.

The Channel Account Manager at Jamf will support sales strategies, manage partner relationships, develop campaigns, and achieve sales targets to drive revenue growth.

Create, maintain, and publish end-to-end technical content (in-app text, user guides, release notes, KB articles) for Jamf products. Work on cross-functional Agile teams, use DITA/topic-based authoring, Jira, Confluence, and CMS tools, mentor writers, ensure accuracy and style adherence, and explore AI opportunities to improve content workflows.

Lead Jamf's business continuity program, conducting BIAs and risk assessments, developing and testing BCPs/IT-DR plans, coordinating tabletop exercises, managing emergency notifications, and ensuring regulatory compliance. Provide cross-functional guidance, incident escalation support (24/7), vendor DR validation, training, reporting, and continuous improvement to maintain operational resilience.

Lead Jamf's business continuity and disaster recovery program: develop and maintain DR runbooks, coordinate multi-cloud recovery (AWS/Azure), manage DR exercises and roadmap, ensure audit-ready evidence for compliance, serve as DR operations lead during activations, monitor threats, and provide 24/7 escalation and incident support.

The role involves driving net-new logo acquisition in the public sector, focusing on building relationships, executing territory strategies, and closing high-value contracts with government agencies.

Manage and execute Jamf's external PR and internal communications strategy. Drive media and analyst relations, agency management, thought leadership, crisis and change communications. Lead company-wide employee communications, all-hands and events, executive messaging, and engagement initiatives to align employees with business priorities.

Lead agile teams to design, build, and operate enterprise-grade software and agentic workflows that act on production systems. Mentor others, produce designs, enforce guardrails (blast-radius, rollback, CI gates), integrate LLM APIs and agentic frameworks, and prioritize security, vulnerability management, observability, and quality across deployments.