Top Tech Jobs & Startup Jobs in Boston, MA

The Senior Product Manager will lead AI experimentation for Toast's support tools, managing a shifting roadmap, conducting experiments, and collaborating across teams.

The Senior Software Engineer for Support AI will develop voice and chat systems for customer support, driving projects from concept to production, while collaborating across teams and improving AI capabilities through integration and data insights.

As the Principal Product Designer for Toast IQ, you'll lead design strategy for the AI assistant, shaping user experiences across platforms and collaborating with cross-functional teams.

As a Lead Salesforce Developer, you'll drive Salesforce solution development, mentor developers, oversee deployments, and lead technical excellence within the team.

The Senior Customer Success Manager builds relationships, drives product adoption, and retains SaaS revenue while managing a regional book of business for customer satisfaction and growth.

As a Customer Success Manager II, you will drive customer engagement, maintain relationships, and lead initiatives to ensure high product adoption and customer satisfaction across a regional Mid-Market segment.

The Senior Software Engineer will drive the retail technology initiatives at Toast, focusing on payment solutions and enhancing customer experiences. Responsibilities include collaborating on high-impact opportunities, technical decision-making, and adapting to customer needs.

The Senior Customer Success Manager manages relationships with high-revenue SMB clients, driving satisfaction and retention through tailored guidance and proactive engagement, especially for Mandarin-speaking customers.

The Bilingual Payroll Customer Success Manager will enhance customer loyalty and reduce churn by managing account relationships, leading product trainings, and analyzing data to optimize client experiences.

As a Senior Principal Engineer, you'll define and drive the technical strategy for customer experience platforms, lead architectural decisions, and mentor engineering teams to enhance customer and agent experiences.