Top Tech Jobs & Startup Jobs in Boston, MA

The Customer Success Lead will manage enterprise accounts, drive customer adoption, ensure value realization, and oversee onboarding and account health.

As a Customer Support Lead, you will manage support tickets, handle escalations, build systems for documentation, and develop a support team.

Manage a portfolio of mid-market and SMB law firms through onboarding and ongoing success, enhancing relationships and identifying growth opportunities.

Manage end-to-end record retrieval processes for clients, ensuring compliance and accuracy in obtaining medical records. Develop and improve playbooks, surface workflow improvements, and collaborate with the team to enhance operational efficiency.