Top Tech Jobs & Startup Jobs in Boston, MA

Manage a high-volume portfolio (40+ concurrent) of SaaS customer implementations from sales handoff to launch and handoff. Maintain milestones, risks, and KPIs; lead customer communications and cross-functional coordination; use AI and automation to improve efficiency; build repeatable templates, reports, and playbooks; and ensure timely escalation and accurate project records.

Provide technical implementation and field engineering to integrate telephony/audio and CAD systems with GovWorx cloud solutions. Install, configure, and troubleshoot VoIP/SIP/RTP connections, hardware ingest devices, and network issues; work with PSAP/ECC staff and vendors; participate in on-call rotation and occasional site visits (up to 20%).

Own a sales territory selling GovWorx CommsCoach to 9-1-1 centers and public safety agencies. Prospect, demo, negotiate contracts, manage pipeline in HubSpot, collaborate with product and customer success, and travel up to 25%.

Leading a software engineering team, overseeing design and implementation phases, ensuring adherence to development standards, and collaborating with cross-functional teams.

The Fullstack Engineer will design, develop, and improve software for public safety agencies, adhering to quality, security, and architecture standards while collaborating with teams.