Top Tech Jobs & Startup Jobs in Boston, MA

Coordinates utility software implementation projects by maintaining plans, timelines, budgets, risks, issues, and status reports. Supports PMO processes, Waterfall and Agile methodologies, financial tracking, KPI monitoring, stakeholder communication, and continuous improvement. Collaborates with Sales, R&D, Delivery, Finance, project teams, and customers. The role is remote across the US and Canada but requires frequent travel, potentially up to 75% in North America, with international travel eligibility.

Process invoices, credits, debits, account maintenance, reconciliations, and month- and quarter-end reporting. Communicate with departments, customers, employees, and Collections to resolve billing issues and provide timely information. Maintain accurate transaction data while handling high volumes and applying strong analytical, problem-solving, communication, and organizational skills.

Leads utility and municipal CIS software implementation engagements from inception through stabilization. Manages and mentors application consultants, oversees solution architecture and delivery methodology, balances resources, controls project budgets and forecasts, manages client relationships and escalations, and drives continuous improvement. The role supports complex implementations involving billing, customer service, field operations, integrations, and data conversion while promoting AI-assisted workflows, knowledge sharing, and effective sales-to-services and post-go-live transitions.

Own new-logo enterprise software sales to North American municipal utilities, from early relationship development and RFP shaping through demonstrations, negotiations, and contract signature. Build stakeholder relationships, manage MEDDPICC-qualified opportunities, coordinate compliant proposals, and maintain accurate forecasts. The role also mentors a junior sales team member and advances AI adoption in account research, RFP responses, proposal writing, demonstrations, and closing. Remote across Canada and the US, with approximately 50% travel.

Administer and enhance the ServiceNow platform while identifying opportunities for AI enablement, workflow automation, self-service improvement, and cross-platform integrations. Configure Service Catalog workflows, portals, forms, scripts, and ITSM functionality; gather requirements; create documentation and test plans; coordinate UAT; support releases and upgrades; and troubleshoot platform issues. The role partners with technical and business stakeholders to deliver practical solutions and continuous process improvement.

Directs research and development strategy, software product development, technology roadmaps, budgets, KPIs, and project delivery. Leads and mentors R&D staff, coordinates cross-functional teams, manages risks and dependencies, and reports to executive leadership. The role requires extensive software development, program management, people leadership, financial planning, and bilingual English-Korean communication. International travel to South Korea is required approximately once or twice annually.

Provides consulting and implementation support for Cayenta utility software clients. Responsibilities include business and gap analysis, requirements elicitation, application configuration, user acceptance testing, change management, client training, documentation, project support, issue resolution, and identifying opportunities for additional products and services. The consultant acts as a subject matter expert connecting clients, operations, and R&D while improving utility customer processes.

Leads research and development across multiple product companies, driving AI-enabled and agentic software delivery, technical roadmaps, release execution, product quality, security, modernization, and engineering standards. Owns R&D budgets, resource allocation, executive reporting, organizational development, and customer-facing technology strategy. The role also guides platform migration, legacy modernization, AI governance, regulatory compliance, and cross-functional coordination across public safety and justice software portfolios.

Source and develop acquisition targets for a high-velocity M&A organization. Responsibilities include researching software companies, conducting targeted outreach, building founder and executive relationships, managing CRM pipeline activity, supporting due diligence and site visits, and helping execute acquisitions. Success requires financial literacy, M&A knowledge, strong communication, persistent cold outreach, disciplined execution, and a long-term relationship-building mindset. Travel of 10–20% within Canada and the United States is required.

Leads North American sales strategy, revenue growth, customer acquisition, pipeline development, complex sales cycles, account relationships, forecasting, proposals, and team development. Sells healthcare IT solutions to hospitals, health systems, physician groups, and ambulatory practices. Collaborates with marketing, product, professional services, and R&D teams while managing customer transitions and market expansion.