Top Tech Jobs & Startup Jobs in Boston, MA

Provide technical support for customers implementing Soracom’s IoT platform. Investigate and resolve issues with engineers and AI, deliver accurate customer-facing responses, maintain documentation and knowledge bases, and relay customer feedback into product improvements. The role requires networking, cloud, Linux, CLI, AI evaluation, and strong communication skills in a fully remote, multicultural environment aligned with Mountain or Pacific time zones.

Leads Tier-3 security monitoring, threat hunting, incident response, and SLA delivery across multi-tenant environments. Serves as incident commander while engineering detections, SOAR playbooks, integrations, and AI-assisted automation using Python, APIs, LLMs, and cloud security data. Advises clients, reduces alert noise, and aligns operations with NIST, ISO 27001, privacy, and regulatory requirements.

Manage concurrent benefits administration platform implementations from planning through post-launch support. Develop project plans, budgets, timelines, resource allocations, and risk strategies; coordinate cross-functional teams; manage Salesforce releases and enhancements; facilitate stakeholder communications; and drive governance, issue resolution, and successful client go-lives.

Build and maintain scalable backend services, RESTful and GraphQL APIs, database schemas, and cloud infrastructure. Own architecture decisions, optimize performance and reliability, improve CI/CD practices, collaborate across product and engineering teams, lead architecture sessions, review code, and mentor junior developers.

Support the marketing team in developing and executing campaigns, coordinating projects and events, conducting market research, creating and managing content for social media, email, and website, tracking campaign performance, and providing administrative support to ensure aligned and effective marketing initiatives.

Own the full product lifecycle for AI-powered mortgage automation, from customer discovery and product definition through delivery and iteration. Partner closely with Engineering and Design, prototype ideas, write product specifications, define metrics, guide technical architecture decisions, and prioritize scope. Engage mortgage lenders and operations teams, represent customer needs, and collaborate with Sales and Customer Success. The role requires strong technical depth, LLM fluency, customer research skills, data literacy, and approximately monthly domestic travel.

Own the strategy, redesign, performance, and ongoing optimization of Facet’s website and landing pages. Lead CRO, A/B testing, personalization, SEO/AEO/GEO, e-commerce strategy, analytics, accessibility, and web platform standards. Partner with Marketing, Product, Engineering, Data, Compliance, and external agencies to build measurable digital experiences that generate qualified pipeline and revenue. Lead cross-functional initiatives and potentially build a high-performing digital team.

Own the end-to-end strategy, roadmap, launch, and go-to-market execution for Kpler’s North American inland transportation monitoring product. Translate customer needs into data-driven product requirements, collaborate with Engineering, Data, Sales, and Marketing, establish trusted methodologies, and deliver insights through web applications, APIs, and data pipelines. The role requires product discovery, prioritization, competitive positioning, stakeholder management, and ownership of an early-stage product through product-market fit.

Senior client leader embedded with a founder-led consumer technology company, owning the executive relationship, operating rhythm, escalations, scope, budgets, and cross-functional delivery. The role requires deep media fluency, mobile app measurement knowledge, and the ability to translate founder priorities into actionable plans across media, creative, social, creator, and lifecycle teams. The leader will diagnose performance issues, manage strategic decisions, protect team capacity, and identify opportunities for expanded client work while working onsite in San Jose four to five days weekly.

Generate and research business leads for web, app development, digital marketing, hosting, and maintenance services. Contact prospects by phone, communicate service value, qualify needs, document interactions in a CRM, and connect interested prospects with the sales team. This remote, commission-only role requires strong communication, self-motivation, lead-generation or outbound-sales experience, CRM familiarity, and a results-driven approach.