Top Tech Jobs & Startup Jobs in Boston, MA

Provide technical support by diagnosing and resolving issues, collaborating with teams, and maintaining high standards of customer service in the cybersecurity field.

Drives adoption, value realization, retention, and expansion across government accounts. Responsibilities include onboarding agencies, planning integrations, delivering training, analyzing usage and account health, developing automated reports, coordinating with sales, product, engineering, and operations, and resolving technical feedback. The role also supports strategic account planning, customer advocacy, and churn mitigation.

Own end-to-end enterprise sales for public-sector customers: build pipeline, run structured discovery, multi-thread deals, navigate procurement and political processes, develop close plans, and codify a repeatable go-to-market motion alongside the CEO. Use AI to accelerate research and proposal work.

Provide Tier 2 technical support for SolarWinds monitoring and infrastructure products: troubleshoot escalated cases across network, system, security, and database environments; collaborate with Tier 3 and engineering on bugs and workarounds; create documentation and knowledge base articles; mentor Tier 1; and guide customers on configuration, integrations, and best practices to improve product reliability and satisfaction.

Leads major product launches, growth initiatives, and commercialization efforts across the organization. Translates executive goals into executable plans, coordinates cross-functional teams, identifies risks, removes roadblocks, and establishes repeatable launch processes. Partners with international product and engineering teams, provides actionable executive reporting, and uses AI tools to improve decision-making and organizational efficiency. The role requires strategic judgment, operational excellence, consensus-building, and experience in healthcare technology, consulting, or startup environments.

Drive sales growth across the Mid-Atlantic territory by prospecting, managing the full sales cycle, forecasting in Salesforce, developing enterprise and government customer relationships, partnering with sales engineers, and securing new, expansion, renewal, and professional services revenue. The role requires consistent quota achievement, strong enterprise IT sales experience, customer and partner engagement, and travel of up to 50%.

Lead AI safety research across generative AI models, multimodal systems, and AI agents. Design scalable evaluation and red-teaming methodologies, investigate jailbreaks and prompt injection, assess content safety risks, manage multilingual datasets, document research findings, mentor junior researchers, and communicate mitigation recommendations to engineering, product, policy, and client teams.

Own full-cycle enterprise sales independently — prospecting, discovery, demos, negotiation, and close for complex 6–18 month deals. Build outbound pipeline, run multi-stakeholder sales processes, partner with Product/Engineering, and establish long-term enterprise relationships generating SaaS and transaction commissions.

Provides RMF, ISSM, cloud security, application security, and compliance support for DHA medical devices and systems. Responsibilities include developing and maintaining SSPs, ATO packages, SCAs, and POA&Ms; conducting continuous monitoring and vulnerability analysis; applying NIST, DoD, and DISA requirements; securing cloud, container, IAM, CI/CD, and DDIL environments; and advising technical and government stakeholders.

Develop open source SDKs, enterprise APIs, UIs, and backend systems supporting large-scale computer vision datasets. Build scalable, maintainable, performant, and well-tested software for unstructured data and AI workflows. Contribute to enterprise deployments across customer clouds and on-premises environments, while improving tooling, automation, engineering practices, and open source community initiatives in a remote-first team.