Top Tech Jobs & Startup Jobs in Boston, MA

Own and lead the customer renewals process, managing contracts, forecasts, negotiations, and stakeholder collaboration. Engage decision-makers to resolve roadblocks, ensure timely commitments, and identify upsell and cross-sell opportunities. Build renewal playbooks and processes that improve revenue retention and customer growth. Partner with Account Executives, Customer Success, Deal Desk, Legal, Rev Ops, and other cross-functional teams.

Manage and grow revenue within an assigned portfolio of existing SMB or mid-market B2B SaaS customers. Build account plans, identify whitespace and expansion opportunities, execute upsell and cross-sell plays, negotiate pricing and contracts, and maintain accurate Salesforce pipelines and forecasts. Partner with Customer Success Managers and cross-functional teams to accelerate sales cycles, restructure renewals, and drive account growth.

Leads the design, deployment, security, and operation of multi-account AWS infrastructure. Builds Terraform-based platforms, CI/CD pipelines, observability, disaster recovery, and secure networking solutions while supporting migrations and modernization. Establishes infrastructure standards, operational readiness practices, and engineering processes; mentors engineers and drives technical initiatives independently. Troubleshoots complex production, networking, security, and reliability issues across customer environments.

Manages brand partnerships, retail collaborations, consumer activations, tentpole events, pop-ups, sampling programs, and shopper marketing initiatives. Coordinates partners, agencies, vendors, budgets, contracts, timelines, and cross-functional teams to deliver programs on strategy and budget. Tracks performance across engagement, earned media, trial, retail execution, sales, and brand-building KPIs while strengthening Jade Leaf Matcha’s visibility and appeal.

Own corporate IT across identity, access, Mac devices, endpoint security, SaaS administration, audits, and incident support. Manage onboarding, offboarding, access reviews, device policies, licenses, and security configurations. Automate repetitive workflows with Python or Bash, document procedures, support audits and security incidents, and participate in IT on-call. The role independently operates the company’s identity, device, and SaaS environments while partnering closely with the security team.

Coordinates clinical training programs and relationships with healthcare professionals, students, schools, and clinical sites. Responsibilities include onboarding, credentialing, document and immunization review, licensing verification, program audits, compliance, scheduling, issue resolution, preceptor support, payment setup, and cross-functional process improvement. The role also supports site recruitment, client engagement, platform adoption, and data-driven performance goals.

Manages relationships and customer experience for large national insurance clients. Leads renewal, retention, cross-selling, strategy development, performance guarantees, implementations, and complex client solutions. Analyzes financial and client data, develops customized reporting, supports system changes, and collaborates with sales and internal teams. Requires group insurance expertise, relevant licenses, strong communication and presentation skills, contract negotiation experience, analytical ability, and the capacity to manage complex client relationships independently.

Supports end-to-end delivery of large-scale natural gas power generation and data center infrastructure projects from early engineering through construction, commissioning, and handoff. Coordinates engineering, EPC contractors, OEM vendors, procurement, budgets, schedules, risks, change management, and executive reporting. Leads first-of-a-kind technology pilots integrating turbines, reciprocating engines, BESS, switchgear, power distribution equipment, load banks, and grid simulators to validate microgrid strategies and support future gigawatt-scale deployments.

Create and publish five weekly content pieces across a blog, LinkedIn, X, and Instagram, including writing, artwork, proofreading, scheduling, and performance tracking. Conduct monthly content research, follow written procedures independently, respond constructively to editing, and build a portfolio of published work with performance data. Applicants submit three examples of work and explain their contributions, tools, and areas for improvement.

Own product marketing for Datacor’s ERP platform and integrated MES, WMS, and CRM solutions. Develop positioning, messaging, launch plans, campaign content, sales enablement materials, competitive intelligence, webinars, and customer expansion campaigns. Partner with Product Management, Sales, Demand Generation, and Marketing leadership to translate complex product capabilities into differentiated narratives for process manufacturing audiences. Contribute to AI product launches and conduct market research, win/loss interviews, and customer segmentation initiatives.