Top Tech Jobs & Startup Jobs in Boston, MA

Build, secure, and operate AWS infrastructure supporting AI services and federal applications. Deploy and manage production AI capabilities, cloud-native applications, infrastructure-as-code, CI/CD pipelines, containers, identity and access controls, secrets, monitoring, logging, and observability. Develop data pipelines using Python, SQL, and AWS services including S3, Glue, Lambda, and Step Functions. Establish reusable AI infrastructure patterns, support multiple application teams, troubleshoot issues, and meet security, privacy, and data-retention obligations.

Lead onboarding, adoption, and support for courier customers; troubleshoot workflows; analyze customer data for churn risks; surface product feedback; identify expansion opportunities; build scalable CS processes and documentation while collaborating with product, sales, and engineering.

Co-facilitate multi-session leadership development cohorts for construction clients, delivering interactive learning experiences, fostering inclusive, safe environments, building participant rapport, adapting content to group needs, preparing with senior facilitators, and traveling extensively (50–70%).

Research and deploy systematic DeFi trading strategies using on-chain signals, protocol mechanics, tokenomics, liquidity flows, MEV, funding rates, and cross-protocol arbitrage. Responsibilities include backtesting with gas and slippage constraints, collaborating on live deployment, monitoring performance, and contributing to on-chain data infrastructure. The role requires strong mathematical or scientific training, Python, deep DeFi expertise, statistical rigor, and independent research capability.

Own multiple health-plan partner accounts from onboarding through ongoing success. Manage partner communication, implementation launches, performance metrics, escalations, reporting, program optimization, and cross-functional coordination across sales, operations, clinical, and technical teams. Identify growth opportunities, diagnose issues using program data, and lead initiatives that improve utilization and partnership outcomes. Clinical expertise as an Occupational Therapist, Physical Therapist, or related healthcare professional is required.

Provides inbound phone support to providers and collection staff regarding claim status. Explains billing processes and timing, coordinates with internal departments to resolve inquiries, meets customer service and quality standards, maintains agent availability goals, follows procedures, identifies system or process issues, and completes assigned tasks.

Leads product and UX design strategy across web and mobile products, owns the design system, identifies and prioritizes UX improvements, and partners with Product and Engineering. Supervises, mentors, and develops a small product design team while conducting research, wireframing, prototyping, and interface design. Engages customers and Operations staff, contributes to product planning, establishes design standards, guides AI-assisted design practices, and reviews complex or high-visibility work.

Support and enhance enterprise compliance programs by monitoring escalations, researching regulations, performing control testing and data analysis, preparing management and regulatory reporting, managing investigations and regulatory responses, and collaborating with multiple lines of business to implement improvements.

Provides administrative and organizational support to management, including calendar and meeting coordination, communications, presentations, reports, travel and event planning, task tracking, research, and business project support. Handles confidential information and works independently in a fast-paced environment while coordinating with internal teams, partners, and clients.

Leads a team delivering Customer Success reporting, dashboards, KPI frameworks, and operational analytics. Oversees reporting accuracy, data integrity, recurring metrics, workflow improvements, and automation. Partners with Customer Success and services leadership to translate business needs into analytical requirements, prioritize initiatives, standardize reporting methodologies, and communicate performance insights. Coaches analysts, manages workload and development, and supports data-driven operational decision-making and scaling.