Top Tech Jobs & Startup Jobs in Boston, MA

Provides first-line technical and client support for software solutions by responding to inquiries, troubleshooting issues, prioritizing tickets, documenting resolutions, escalating complex problems, and maintaining knowledge-base content. The role requires strong communication, organization, time management, and relationship-building skills, along with familiarity with Linux, SQL, and Python or Perl scripting. Work is remote, Monday through Friday, during Eastern Time business hours.

Manage paid social campaigns across Meta, LinkedIn, TikTok, Reddit, and other platforms. Develop media plans, execute and optimize campaigns, manage budgets, validate tracking, analyze large datasets, and produce reports and performance insights. Collaborate with strategy, analytics, creative, project management, and ad operations teams while testing new audiences, ad products, and measurement approaches.

Serve as a trusted advisor to institutional investor clients, managing retention, renewals, account growth, downsell mitigation, contract transitions, and client value realization. Partner with internal teams to deliver solutions and maintain strong client experiences. The role requires institutional investment knowledge, relationship management, negotiation, risk assessment, analytics-informed account strategy, and ownership of revenue outcomes across a book of business.

Manages the SBA loan portfolio through credit analysis, underwriting, renewals, annual reviews, risk mitigation, compliance monitoring, and past-due management. Prepares credit packages, supports client relationships, mentors servicing staff, and coordinates action plans for downgraded loans. The role requires analyzing financial statements, applying SBA regulations, making lending decisions, and collaborating with bankers and clients. It is full-time, requires up to 10% travel, and may involve evening or weekend flexibility.

Confirms and qualifies in-home sales appointments through inbound and outbound calls. Verifies homeownership, project scope, and decision-maker availability; maintains Design Consultant schedules; reinforces appointment expectations; documents updates in the CRM; and communicates schedule changes. The role focuses on improving customer satisfaction while reducing cancellations, reschedules, and no-shows.

Manage and optimize paid search campaigns across Google Ads and Microsoft Ads, including search, display, shopping, Performance Max, demand generation, and YouTube. Lead client calls, explain performance, recommend strategies, and support account growth and upselling. Collaborate with creative teams, optimize e-commerce product feeds, monitor industry trends, and provide cross-channel marketing insights. Manage multiple client accounts while tracking workflows and deadlines through project management tools.

Designs, builds, tests, deploys, and supports AI-enabled workflows and business process automations across Business Applications, Data & Analytics, and IT. Evaluates automation opportunities, integrates enterprise platforms through APIs and workflow tools, manages exceptions and human escalation, documents solutions, trains process owners, and reports measurable efficiency gains. The role also monitors emerging AI capabilities, applies governance and security practices, and manages work independently through production release.

Manage the shared services Accounts Payable team and oversee high-volume invoice, payment, reconciliation, disbursement, and month-end close processes. Lead hiring, training, scheduling, performance management, vendor issue resolution, controls, audits, and SOX compliance. Partner with Treasury and ERP teams to improve workflows, implement processes, support cash-flow projections, and maintain accurate documentation, reporting, and account reconciliations.

Own the full mid-market sales cycle for Supio’s AI platform, including prospecting, cold calling, relationship building, product demonstrations, negotiation, and closing. Meet or exceed revenue targets, attend industry events, maintain accurate CRM pipeline data, and collaborate with marketing, product, and customer success teams. The role focuses on selling to law firms and legal decision-makers in the Mid-Atlantic region.

Lead Vendor, Verification, and School support operations by owning KPIs and SLAs, developing operational strategies, coaching frontline Support Specialists, managing risk, and improving workflows. Partner with Strategy, Growth, and Support leaders to translate business goals into execution, use performance data to identify improvements, and ensure consistent service quality and customer experience across programs.