Top Tech Jobs & Startup Jobs in Boston, MA

Owns complex Tier 2 technical support escalations across Stratus and the Autodesk ecosystem, including Revit, BIM 360/ACC, and Navisworks issues. Diagnoses configuration, integration, permission, and platform problems; uses AI tools for research, troubleshooting, communication, and automation; documents solutions; improves AI support knowledge; escalates defects to engineering; mentors L1 agents; and contributes to service metrics and customer experience.

Supports technical sales through product demonstrations, lead generation, customer outreach, solution design, technical guidance, and cross-functional collaboration. The role focuses on learning SaaS, data integration, and cloud solutions while helping understand customer requirements, communicate technical concepts, gather feedback, and improve customer engagement and adoption.

Analyzes client training needs, collaborates with subject matter experts, and designs, develops, maintains, and quality-assures training programs using the ADDIE methodology. Creates instructional materials, learning objectives, task lists, assessments, and on-the-job guides. Uses Qlarity and VISION to deliver solutions, gathers requirements, supports data setup, communicates with stakeholders, and manages project tasks remotely.

Performs standard and advanced secretarial and administrative duties under general supervision. Supports a manager or senior manager, completes independent project assignments, and applies department practices and district policies and procedures.

Lead business-unit accounting for a healthcare software company, overseeing close and financial reporting, ASC 606 revenue recognition, capitalized software, sales and use tax, receivables, SOX controls, audits, and technical accounting. Review centralized accounting work, resolve reporting matters, partner with cross-functional leaders, and improve processes through automation, AI-enabled tools, and accounting or billing-system implementations.

Create graphic and short-form video content for music artists and campaigns, including Instagram carousels, Reels, TikToks, YouTube Shorts, memes, promotional assets, and trend-based content. Adapt designs to artist identities and brand guidelines, contribute creative ideas, monitor social media trends, and collaborate with the creative and marketing teams across multiple projects.

Provides remote administrative and operational support through calendar and email management, scheduling, document and report preparation, digital record organization, internet research, task tracking, communications, virtual meeting coordination, data entry, and special project assistance. The role requires strong organization, communication, confidentiality, independent work, and the ability to manage multiple deadlines.

Owns senior customer partnerships, account plans, customer P&Ls, profitability, governance, project delivery, roadmap discussions, service performance, escalations, and internal resource alignment. Serves as Ocado’s senior customer representative and voice of the customer while guiding strategic growth and successful adoption of automation products. Leads customer management teams and requires strong commercial, stakeholder, leadership, people-management, and automation-sector experience.

Create original city quests featuring storylines, challenges, interactive tasks, routes, descriptions, and location photos. Test quests before publication and update them as needed. The role is remote and project-based, with onboarding, creative independence, and revenue sharing. Candidates should know their local area, write and tell stories well, demonstrate creativity and attention to detail, and work reliably and independently.

Design editorial, branding, social media, campaign, presentation, packaging, and other visual assets. Create cohesive brand systems with strong hierarchy, typography, grids, and composition. Maintain consistency across touchpoints, organize files for handoff, respond quickly to feedback, and refine work efficiently. The role is fully remote and may be full-time or part-time freelance.