Top Tech Jobs & Startup Jobs in Boston, MA

Develop and enhance ServiceNow HAM and SAM solutions, workflows, CMDB relationships, catalog functionality, and enterprise integrations. Build automated reconciliation and asset-management processes using JavaScript, Flow Designer, REST/SOAP, IntegrationHub, MID Server, and related platform tools. Collaborate with stakeholders and technical teams through design, Agile development, testing, deployment, documentation, training, and support. Provide technical guidance while ensuring solutions meet architecture, governance, security, and operational standards in classified government environments.

Own the strategy, roadmap, and delivery of AI-powered capabilities across Mapbox Maps. Partner with engineering, customers, and cross-functional teams to identify use cases, prioritize development, validate solutions, and launch products. Manage pricing and packaging, sales enablement, marketing, trials, and partnerships while driving customer adoption, business growth, and scalable experiences for developers and end users.

Provide hands-on Workday HCM consulting across multiple client engagements, including configuration, testing, troubleshooting, documentation, deployment support, issue resolution, and system enhancements. Independently manage assigned deliverables, support business process implementations, communicate project progress and blockers, and collaborate with project teams throughout the implementation lifecycle. The role is approximately 20 hours per week, fully remote within the United States, with standard East Coast hours.

Provides empathetic client support through phone, chat, and email, resolving benefits, billing, refunds, clinical complaints, and service issues. Investigates escalated inquiries, educates clients on self-service resources, identifies support trends, and recommends process improvements. Contributes to knowledge-base updates, onboarding, coaching, and team collaboration while meeting productivity and quality benchmarks.

Manage the end-to-end procurement and contracting lifecycle for vendors, suppliers, and service providers. Responsibilities include sourcing, vendor evaluation, due diligence, contract negotiation, renewals, spend analysis, performance monitoring, risk escalation, and contract administration. The role partners with Finance, IT, Security, Engineering, Operations, and Legal, using LinkSquares and AI tools to improve contracting efficiency, visibility, compliance, and savings.

Lead development of scalable backend services and platform infrastructure for an AI agent platform. Responsibilities include architecture and code reviews, infrastructure automation, CI/CD, observability, reliability, distributed systems, ML/NLP workload support, and mentoring engineers. The role requires expertise in Java, Python, cloud environments, Docker, Kubernetes, infrastructure-as-code, monitoring tools, and data infrastructure.

Leads and develops regional performance and dealer success teams supporting SaaS customers. Responsibilities include hiring, onboarding, training, performance management, customer retention, upselling, dealer relationship management, process improvement, and coordination with account management, marketing, product, field teams, and OEM partners to execute national account strategies.

Lead Honeydew’s Operations Experience engineering team, owning people management, planning, delivery, technical quality, and cross-functional execution. Manage engineers, a tech lead, and contractors through regular feedback, growth planning, agile ceremonies, and performance management. Improve delivery metrics, surface risks and tradeoffs, collaborate with Product and Engineering leadership, and develop the team’s long-term structure, capacity, and hiring plan.

Own and optimize the marketing technology ecosystem, including Salesforce, Marketo, WordPress, Gong, and Clay. Translate business and Sales objectives into campaigns, communications, audiences, digital experiences, and enablement programs. Build marketing automation, website pages, audience workflows, reporting, and dashboards while improving data quality and operational efficiency. Partner with business leaders, write customer-facing content, and identify automation opportunities across Marketing and Sales.

Performs ASIC power analysis, physical design, and PPA optimization across RTL, gate-level, synthesis, physical design, timing, and power flows. Builds activity inputs, correlates power estimates, identifies power contributors, evaluates reduction strategies, and supports low-power UPF implementation. Automates analysis and reporting using TCL, Python, Make, and CI systems while debugging ASIC flows and communicating findings to design teams.