Top Tech Jobs & Startup Jobs in Boston, MA

Leads Commercial Learning and Development’s Advanced Capabilities function, overseeing strategy, governance, scalable learning models, stakeholder alignment, resource allocation, and continuous improvement. Develops learning pathways and performance support for business acumen, strategic account management, communication, analytics, AI, and Copilot skills. Establishes success metrics, evaluates business impact and ROI, partners with Learning Operations and Technology, and manages cross-functional capability initiatives across commercial teams and geographies.

Supports California’s community water fluoridation technical assistance contract by advising water operators, connecting districts with technical resources, educating public health professionals, and coordinating with UCSF, state health officials, and water regulators. Serves as an expert on policy initiatives, develops recommendations, provides policy guidance and education, represents the organization externally, and analyzes complex issues to advise stakeholders on program direction.

Owns product operations processes connecting product and engineering with implementations, support, and sales. Responsibilities include launch readiness, release notes, roadmap updates, customer feedback intake and triage, issue routing, launch retrospectives, and AI-powered workflows using agents and automations. The role requires strong process design, systems thinking, concise communication, cross-functional influence, and hands-on experience with LLMs, scripts, APIs, and product and customer-facing tools.

Manage mortgage subservicing client relationships alongside account managers. Responsibilities include conducting client meetings, assessing satisfaction, identifying service concerns, coordinating internal responses, recommending enhancements, supporting escalations, preparing management reports, monitoring account changes, and assisting with process improvements. The role requires nationwide travel of approximately 25% to 40%, regulatory compliance training, and strong communication, analytical, organizational, and negotiation skills.

Reviews and analyzes claims and supporting documentation for completeness, accuracy, and compliance. Researches complex claims issues, prepares substantive written responses, handles telephone inquiries, and communicates professionally with claimants and counsel in French and English. Maintains accurate records, collaborates with project teams, follows legal and procedural guidelines, and supports consistent claims administration for product liability class actions and mass tort matters.

Own Seso’s revenue model, forecasting, bookings and revenue reporting. Reconcile ERP, QuickBooks Online and billing data, maintain Aleph dashboards, explain budget variances, and present financial drivers to leadership. Automate monthly reporting and model updates using AI, connected data, formulas and scripts. Collaborate across Finance, Revenue Operations, billing and FP&A platform partners to improve accuracy and reduce manual work.

Drive enterprise new business growth through prospecting, multi-channel outreach, relationship building, product demonstrations, contract negotiation, and full-cycle sales. Build qualified pipelines, partner with SDRs, collaborate with marketing and product teams, manage CRM activity in HubSpot, and optimize outreach using sales performance metrics.

Leads Lumelight’s operational management system by developing KPI frameworks, dashboards, capacity models, governance standards, and continuous-improvement practices. Partners with leaders across functions to improve productivity, quality, service delivery, staffing, resource utilization, and client outcomes. Drives structured problem-solving, process standardization, change adoption, and acquisition integration while advancing data-driven operational decision-making.

Leads technical pre-sales engagements for an insider risk and security platform. Responsibilities include solution design, product demonstrations, threat analysis, customer assessments, proof-of-value ownership, technical reporting, and executive communication. The role also develops enablement materials, researches emerging threats and AI-related risks, tests attack scenarios, maintains a security lab, and provides product feedback while supporting sales and customer success across the Northeast region.

Own B2B demand generation and paid advertising for a technical buyer audience. Develop and optimize campaigns, account-based marketing, landing pages, nurture programs, conversion paths, and reporting across LinkedIn and new channels. Build demand from scratch, generate qualified pipeline, collaborate with sales and GTM engineering, use AI and automation extensively, and support events and broader marketing initiatives.