Top Tech Jobs & Startup Jobs in Boston, MA

Own post-purchase customer success for real estate investor buyers. Responsibilities include onboarding, activation, account health scoring, retention and churn management, escalations, refund resolution, customer feedback analysis, reporting, and building playbooks from scratch. The role partners with sales, support, product, engineering, and analytics while directly owning retention metrics and working at least four hours daily with US Eastern Time.

Leads enterprise customer enablement and CX initiatives across multiple divisions. Responsibilities include designing user research programs, synthesizing customer insights, developing multi-year digital adoption roadmaps, partnering with digital experience teams, tracking growth and retention metrics, building enablement teams, and establishing feedback loops to improve customer outcomes, platform engagement, feature utilization, self-service effectiveness, and revenue expansion.

Owns Microsoft alliance execution, partner program incentives, funding optimization, co-sell operations, and joint go-to-market initiatives. Manages a seven-figure funding target, coordinates Microsoft and channel relationships, tracks pipeline and programs in Salesforce, supports escalations, facilitates business reviews, improves alliance processes, and mentors team members. Partners with Sales, Delivery, clients, and alliance leadership to accelerate Azure customer opportunities and strengthen revenue growth.

Build and maintain backend services, APIs, relational database integrations, automated tests, and Blazor web interfaces. Implement features and bug fixes, participate in code reviews, improve observability, and help operate deployments using containers, CI/CD pipelines, and Kubernetes. The role is designed for early-career engineers who will collaborate with senior team members, use AI coding assistants, document their work, and progressively take ownership of larger platform components.

Develop and maintain Salesforce solutions, Apex code, platform configurations, data flows, and API integrations. Identify and implement system enhancements, troubleshoot complex Salesforce and data issues, support production operations, and maintain technical documentation. Collaborate in Agile processes, manage software changes through the SDLC, contribute to integrations with enterprise platforms, and mentor junior team members as appropriate.

Build Apollo’s Constellation control plane for enterprise AI agents. Responsibilities include designing API discovery and schema-understanding systems, developing search, ranking, relevance, and query-planning logic, prototyping retrieval algorithms, and building agent orchestration, tool-calling, evaluation, and observability systems. The role involves rapid iteration in an ambiguous R&D environment, customer collaboration, architectural decision-making, and roadmap shaping.

Prospect into B2B SaaS accounts through outbound and inbound channels, using personalized messaging, ABM, cold calling, gifting, and content engagement. Collaborate with Account Executives on account mapping, multi-threading, and buying committee strategies. Maintain accurate prospect data, track performance in CRM systems, refine outreach based on results, schedule meetings with decision-makers, represent the company at select events, and consistently meet sales targets.

Leads Hello Heart’s national Consultant Relations strategy, team, and relationships with major employee benefits consulting firms. Partners with Sales, Growth, Marketing, Product, and Client Success to convert consultant engagement into pipeline, bookings, and market influence. Provides commercial guidance, develops consultant-specific messaging, represents the company externally, and brings market intelligence into go-to-market planning. Requires deep employee benefits expertise, senior consulting relationships, team leadership, AI fluency, and domestic travel up to 50%.

Manages accounting functions, ledger closings, reconciliations, journal vouchers, financial analysis, audit support, regulatory and GAAP reporting, insurance filings, consolidations, and process improvements. The role researches accounting guidance, documents controls, supports management reporting, participates in projects, and collaborates with financial management teams across affiliated insurance entities.

Own top-of-funnel sourcing for software engineering roles, including backend, frontend, autonomy, and forward-deployed positions. Within the first year, expand into sourcing aircraft talent across propulsion, structures, avionics, manufacturing, and production. Responsibilities include researching candidates on GitHub, writing personalized outreach, building effective searches, managing requisitions, maintaining accurate recruiting data, and partnering directly with hiring managers in a fast-paced defense technology startup.