Top Tech Jobs & Startup Jobs in Boston, MA

Manage complex enterprise customer accounts as a trusted advisor in the e-learning space. Drive onboarding, engagement, retention, renewals, upsells, executive business reviews, and customer satisfaction. Build success plans, forecast renewal opportunities, mitigate account risk, and support Learning and Development initiatives. Collaborate with Sales, Support, and Curation teams while maintaining accurate customer and opportunity records in Salesforce.com and Gainsight.

Own product direction for an enterprise AI platform, including requirements, roadmap, acceptance criteria, scope, and stage-gate processes. Translate customer and stakeholder needs into prioritized, testable requirements; manage trade-offs among value, velocity, leverage, and technical risk; and partner with engineering on delivery decisions. Recruit design partners, validate customer needs, document decisions, communicate with executives and clients, and maintain disciplined delivery across multiple product teams.

Manage execution of high-volume international shipments across sea, air, and road. Oversee shipping documentation, coordinate freight forwarders and customs, monitor shipments, resolve disruptions, optimize logistics workflows and costs, ensure regulatory compliance, maintain reporting, and align inventory and shipping with sales and production.

The Open Source Engineer will expand LanceDB's integration with big data systems, manage dataset operations, and enhance open-source community efforts.

Design and build a scalable Internal Developer Platform (IDP) using Kubernetes and cloud-native services, improve CI/CD and DX, enforce platform governance and security, lead MLOps/LLM infrastructure, mentor engineers, and align platform roadmap with product goals.

Prepare, audit, and process export/import documentation to ensure on-time, compliant international shipments. Coordinate with forwarders, banks, and internal teams; manage Letters of Credit, AES filing, commercial invoices, and export compliance.

Coordinates concurrent federal, state, and commercial projects by tracking timelines, budgets, deliverables, invoices, labor hours, correspondence, meetings, and action items. Supports recruiting, onboarding, offboarding, access and badging for cleared personnel, document control, contract metrics, and past performance reporting. Requires federal contracting knowledge, IT program support experience, project management platform proficiency, and an active Secret clearance or higher.

Owns enterprise insurance and risk management for utility-scale energy and data center infrastructure. Responsibilities include developing risk frameworks, structuring insurance programs, preparing underwriting submissions, negotiating insurance and indemnity terms in EPC and financing agreements, managing claims and loss prevention, supporting M&A insurance diligence, and advising executives on emerging risks, severe weather, coverage, budgets, and lender compliance.

Owns strategy, financial performance, growth, retention, implementation, and executive relationships for high-value national home-services accounts. Leads cross-functional teams, manages forecasts and budgets, develops strategic account plans using Miller Heiman methodology, oversees marketing optimization and complex launches, conducts business reviews, and drives renewals, expansions, profitability, and long-term partner value.

Coordinate end-to-end testing across SAP applications and integrated enterprise systems. Administer Panaya Test Management, create test plans and cases, manage SIT, UAT, regression, integration, and interface testing, and coordinate schedules, resources, environments, defects, and resolution activities. Provide testing metrics, status reports, risks, and issues to project leadership while collaborating with SAP teams, business users, technical teams, and third-party application teams. Fluency in Spanish and English is required.