Top Tech Jobs & Startup Jobs in Boston, MA

Lead and coach a team of Technical Customer Support Specialists; own escalation playbooks, KPIs, and L2 technical investigations. Partner with Product and Engineering to resolve systemic issues, hire and onboard new reps, and ensure empathetic clinician-centered support.

Supports regional and property managers in operating apartment communities nationwide. Responsibilities include leasing, marketing, staffing, training, inspections, maintenance coordination, resident issue resolution, compliance, reporting, budgeting, and serving as interim property manager. The role requires weekly assignments involving 90% travel, including extended student-housing turnover assignments, weekends, air travel, and use of a personal vehicle.

Own the Data Extraction product from customer discovery through launch, adoption, and iteration. Partner with accounting professionals, Engineering, Design, Sales, Marketing, Customer Success, and Support to define requirements, prioritize capabilities, improve financial data retrieval and standardization, and develop automation and workflow solutions. Use customer feedback, product usage, and analytics to guide decisions and drive adoption. The role requires strong accounting knowledge and experience with data-intensive products, integrations, APIs, and SaaS product management.

Build and maintain enterprise data pipelines and infrastructure supporting natural-language querying, semantic search, knowledge graphs, and GraphRAG for the SEC. Responsibilities include onboarding data sources, processing XBRL and financial filing data, managing metadata and lineage, validating data quality, monitoring pipeline health, resolving integration issues, and using AWS data services. The role also requires compliance with federal security standards and collaboration with the Data Architect.

Supports USDA cloud services by maintaining FedRAMP Agency ATO documentation, SSPs, control records, assessment evidence, inventories, and POA&Ms. Coordinates with control owners and 3PAOs, documents risks and controls, supports remediation of assessment findings, and provides guidance to the documentation team. Requires FedRAMP experience, active Public Trust clearance, technical writing, analytical skills, and Microsoft Office proficiency.

Build proof-of-concept AI agents, RAG pipelines, and intelligent workflows for internal engineering operations. The intern will automate incident analysis and code review summaries, evaluate AI coding and monitoring tools, collaborate cross-functionally to improve efficiency, and follow security-focused data hygiene and secrets management practices.

Provides senior cybersecurity operations and program support for FHWA systems, including incident handling, vulnerability management, secure configuration validation, DevSecOps, audit support, continuous monitoring, contingency-plan testing, risk mitigation, and cybersecurity documentation. Advises system owners and technical teams, supports FISMA and government audits, reviews suspicious logs, maintains security procedures, and communicates findings and recommendations to technical and nontechnical stakeholders.

Oversee recruiting and people operations across two agencies. Manage full-cycle recruiting, passive candidate sourcing, hiring processes, ATS reporting, multi-state compliance, policy and handbook development, leave and accommodation administration, onboarding, offboarding, employee records, performance cycles, engagement surveys, and DEI initiatives. Partner with leaders and hiring managers while improving HR processes, supporting organizational change, and ensuring equitable, compliant employee experiences.

Leads Growth Operations and the marketing operating system, including S&OP forecasting, demand modeling, high-volume multichannel campaign execution, vendor and marketing infrastructure management, workflow standardization, campaign quality, and cost optimization. Directly manages the Growth Operations team and partners with Finance, Analytics, Client Growth, Content, and Lifecycle leaders to scale member acquisition.

Support clients with Ellucian Colleague ERP implementation, configuration, integration, migration, system administration, troubleshooting, and technical support. Consult with clients to understand requirements, recommend solutions, manage project deliverables, and align systems with business processes. The role may focus on Colleague programming using Envision and UniBasic or system administration and integration, with opportunities to develop skills in modern web technologies, APIs, cloud platforms, and SaaS solutions.