Top Tech Jobs & Startup Jobs in Boston, MA

Manage the post-sale lifecycle for strategic platform partners, driving adoption, retention, expansion, and value realization. Coordinate API/SDK solution development with customer and internal engineering teams, lead executive business reviews, analyze performance metrics, and support partner enablement through training, collateral, and success stories. Improve customer success processes, collaborate with Marketing on engagement, and provide insights to Product. The role requires enterprise relationship management, technical understanding, and flexible scheduling across U.S. time zones.

Own end-to-end supplier integrations: design, implement, test, and monitor third-party APIs. Ship weekly, improve tooling and abstractions, ensure reliability, and mentor peers. Use AI-assisted workflows to speed integration development.

Lead administrative and financial management of FINEP-funded strategic projects: ensure regulatory compliance, prepare transparent financial and budget reports, monitor expenditures, support R&D teams, and implement process improvements to optimize resource use and meet project milestones.

Own end-to-end multi-state payroll, HRIS administration, compliance, reporting, integrations, and HR operations for clients. Lead HRIS and payroll implementations, system configurations, workflow automation, change management, employee lifecycle processes, and stakeholder workshops. Advise clients on employment law compliance, maintain data integrity and audit readiness, resolve payroll issues, and optimize people processes across varied organizations.

Owns the operational health, governance, and integrity of customer and prospect data across Salesforce, Marketo, Demandbase, and related GTM systems. Responsibilities include data stewardship, deduplication, enrichment, lifecycle management, integration monitoring, synchronization troubleshooting, segmentation support, data-quality dashboards, process documentation, automation improvements, and audit support. Partners cross-functionally with Revenue Operations, Marketing, Sales, Customer Success, Analytics, and Data Engineering to enable reliable reporting, automation, and AI workflows.

Manages the company’s total rewards strategy, including compensation structures, salary budgeting, incentive plans, employee benefits, regulatory compliance, recognition programs, and wellness initiatives. Leads market benchmarking, open enrollment, vendor management, benefits reconciliation, and employee education. Measures program effectiveness and ROI, develops scalable rewards frameworks, and presents recommendations to HR leadership and executives. Partners across the organization to improve employee experience, attract and retain talent, and ensure rewards programs remain competitive, compliant, and cost-effective.

Own post-go-live relationships for mid-market and enterprise B2B SaaS customers. Drive adoption, configuration refinements, customer health, QBRs, renewals, retention, and expansion. Partner with Sales, Solutions Architecture, Implementation, Product, and Engineering while serving as a strategic advisor to revenue leaders. Build scalable Customer Success playbooks, health scoring, ROI models, and renewal processes as an early team member.

Lead integrated, full-funnel marketing campaigns across content, digital, social, events, webinars, nurture, and partner channels. Collaborate with product marketing, sales, creative, analytics, and BDR teams to align messaging, generate leads, improve conversion, and drive pipeline and revenue. Manage campaign strategy and execution, measure KPIs, conduct A/B testing, optimize the funnel, and translate performance insights into actionable strategies.

Build scalable simulation and planning systems for complex communications networks. Model hypothetical scenarios, allow users to vary configurations and assumptions, evaluate impacts, compare tradeoffs, identify risks, and integrate simulation capabilities into broader product workflows. The role involves full-stack engineering across design, development, testing, and operations, with emphasis on distributed systems, algorithms, network modeling, and computational reliability.

Leads Trace3’s AI strategy for a priority industry vertical and assigned anchor accounts. Develops vertical AI narratives, executive relationships, roadmaps, business cases, governance models, solution architectures, accelerators, and reference architectures. Shapes and advances AI pursuits, guides use-case discovery and proofs of concept, ensures delivery fidelity, manages escalations, and measures business value. The role combines enterprise AI consulting, account leadership, executive engagement, opportunity development, and transformation leadership across areas such as financial services, healthcare, government, manufacturing, or retail.