Top Tech Jobs & Startup Jobs in Boston, MA

Evaluate conversations between users and an AI shopping assistant, identify logical errors, inaccuracies, and poor recommendations, and create structured rubrics and verifiers for judging response quality. This remote engagement requires at least 20 hours per week and focuses on improving model performance and e-commerce response quality.

Manages strategic healthcare and biotech accounts as the primary customer liaison. Leads onboarding and implementation, optimizes workflows, resolves issues, analyzes customer data, supports business reviews, and drives retention and growth. Collaborates with Sales, Client Services, EMR, Billing, Digital Products, and Marketing while advocating for process improvements. Provides customer education, stakeholder relationship management, and coaching to colleagues. Requires Salesforce proficiency, healthcare compliance knowledge, and up to 10% travel.

Make high-volume outbound calls to warm leads, persuade prospects to speak with sales representatives, gather customer information, maintain CRM profiles, and transfer qualified leads to sales teams. The role includes daily team huddles, ongoing sales training, coaching, and customer-focused communication while meeting performance targets.

Coordinate end-to-end feature production for a mobile game feature pod. Responsibilities include managing development pipelines, prioritizing production activities, ensuring timely and high-quality delivery, supporting live incidents and on-call coverage, facilitating Agile/Scrum practices, coordinating cross-functional communication, and leading process improvements.

Supports finance and accounting operations involving collections, cash application, payment inquiries, accounts receivable reconciliation, reporting, month-end close, audits, and process improvement. The intern collaborates with cross-functional teams, responds to billing-related Zendesk tickets, investigates payment issues, and helps improve order-to-cash processes. This is a temporary, part-time role of approximately 30 hours per week for a student or recent graduate.

Provides frontline technical support for Dutchie’s POS, ecommerce, payments, loyalty, hardware, integrations, inventory, and compliance products. Handles inbound customer contacts, troubleshoots complex issues, resolves payment and syncing problems, supports hardware and catalog workflows, documents every interaction, uses AI-assisted tools, and escalates unresolved issues appropriately. Requires calm communication during urgent dispensary situations and flexibility for evening, weekend, and holiday shifts.

Develop and optimize machine learning and statistical models for fraud detection and anti-money laundering. Analyze large datasets to identify fraudulent patterns, build scalable data pipelines and features, evaluate model performance, and collaborate with engineering, product, and operations teams. Communicate insights to technical and non-technical stakeholders while maintaining data privacy and security compliance. The role offers significant ownership in building Oscilar’s early machine learning stack within a remote-first startup.

Owns Oscilar’s strategic partnership ecosystem across OEM and embedded technology partners, data and signal providers, and Global System Integrators. Responsibilities include identifying and negotiating partnerships, managing commercial models and contracts, coordinating integrations, developing joint go-to-market motions, generating partner-sourced pipeline, and establishing partnership operating processes such as scorecards, QBRs, and revenue attribution. Requires deep financial-services risk expertise and strong executive, commercial, technical, and cross-functional capabilities.

Drive net-new business with large credit unions by owning complex B2B SaaS sales cycles from prospecting through close. Build territory plans, conduct discovery and demos, develop ROI-based business cases, navigate executive buying committees, manage strategic partners, maintain a 3x-plus pipeline, forecast accurately, close six- and seven-figure deals, and advise executives on digital transformation. Travel 35–45% for prospect meetings, events, and partner activities.

Lead infrastructure modernization and platform reliability across multiple cloud providers. Design infrastructure as code, operate Kubernetes and Linux environments, improve CI/CD and deployment tooling, establish SLI/SLO practices, strengthen observability, lead incident response, manage cloud costs, and partner on security and compliance. Provide technical leadership through architecture guidance, mentorship, engineering standards, and roadmap development while participating in on-call support.

Source, engage, vet, and help hire Sales and Marketing candidates across Zip’s go-to-market organization. Build high-quality candidate pipelines, manage recruiting processes, partner with business leaders to define hiring needs, support candidate experience, and track recruiting metrics to improve hiring outcomes.

Lead sales and partnership efforts with employee benefits consultants, brokers, advisors, and employers. Build and maintain partner relationships, demonstrate Milu's value proposition, drive business development, meet sales targets, and ensure excellent customer support in a remote environment.