Top Tech Jobs & Startup Jobs in Boston, MA

Owns global Forward Deployed Engineering program governance, including modernization deal scoping, LOE calculators, SOPs, pre-sales to post-sales handoffs, SOW inputs, and enablement programs. The role coordinates Solution Engineering, Professional Services, Partners, Sales, and Product Management while improving processes, maintaining scoping frameworks, supporting customer-facing sales calls, and using delivery feedback to optimize operations.

Manage client success for law firm customers: drive adoption, retention, upsells, onboarding, product utilization, and ROI case studies while feeding client feedback into product roadmap.

Own integrated go-to-market strategy for Babylist Wishlist, including user research, market sizing, journey mapping, customer value proposition, editorial direction, and cross-channel campaign planning. Partner closely with Product, Brand, Creative, Growth, and Corporate Communications to execute plans, measure performance, remove blockers, and drive measurable Wishlist adoption and growth.

Design, build, and maintain scalable backend services and APIs for commerce workflows using Python/Django. Improve reliability, performance, and observability, operate AWS deployments, work with PostgreSQL and event-driven architectures (SNS/SQS), modernize legacy systems, and support CI/CD, testing, and production troubleshooting.

Guide aspiring insurance agents through state licensing by managing a large pipeline, communicating requirements, maintaining MS Access records, making inbound/outbound calls, and updating supervisors and agency partners on progress and changes.

Conduct corporate bond and municipal credit research, analyze issuer risk and financial developments, perform scenario and reinvestment break-even analyses, and present sector outlooks with investment recommendations. The intern will support asset management, security analysis, capital markets, and valuation activities while collaborating on team projects and providing administrative support as needed.

Handle inbound cancellation calls and outbound lapse recovery to retain life insurance policyholders. Assess customer needs, recommend solutions, document interactions, meet call center KPIs, and maintain product knowledge while delivering empathetic, accurate service.

Design, develop, implement, and evaluate synchronous, asynchronous, and blended learning solutions. Partner with SMEs and business units to create eLearning, instructor-led training, job aids, assessments, and metrics-driven improvements. Manage multiple instructional design projects, facilitate Train-the-Trainer sessions, and leverage e-learning tools (including Articulate and AI-enabled technologies) to improve associate performance and ROI.

Partner with Sales, RevOps, Finance, and Data Engineering to convert CRM and pipeline data into actionable insights. Build and maintain pipeline and forecasting reports, dashboards, and metrics; identify risks and opportunities; improve data quality and reporting reliability; triage analytics requests; and embed AI tooling into analytics workflows to accelerate output and ensure analytical rigor.

Lead and grow engineering teams that build and scale Identity Threat Detection and Response (ITDR) and Identity Security Posture Management (ISPM) products. Drive technical roadmap, adopt AI coding tools, hire and coach managers, collaborate with architecture and product, and improve engineering practices for high-volume, scalable SaaS solutions.

Serve as primary contact for strategic mortgage customers—onboard, drive adoption, manage renewals, and support upsells. Monitor KPIs and customer health, troubleshoot API issues, escalate complex support cases, and build repeatable success processes to reduce churn and scale retention.

Lead end-to-end customer onboarding and implementation, manage data feeds and integrations, coordinate cross-functional teams, run testing and go-live, mitigate risks, train customers, and optimize onboarding workflows to ensure timely, successful launches.