Top Tech Jobs & Startup Jobs in Boston, MA

Leads the customer support team, overseeing staffing, coaching, performance, service levels, escalations, and continuous process improvement. The role manages support KPIs, ticket queues, knowledge-base and training initiatives, and cross-functional collaboration with Product, Engineering, Customer Success, and Sales. It also coordinates readiness for product changes, represents customer feedback, and drives timely resolution of complex issues while maintaining service quality and team accountability.

Owns day-to-day marketing execution for multiple automotive software brands across social media, paid advertising, email, SMS, influencer programs, events, and agency relationships. The role creates and publishes content, manages campaigns and vendors, tracks paid and organic performance, builds marketing reports, and presents results to leadership. Candidates need digital marketing experience, marketing automation familiarity, strong writing skills, and a data-driven approach.

Drive new-logo software and services sales for Maestro PMS by prospecting hospitality clients, conducting discovery and demonstrations, managing sales pipelines, negotiating contracts, forecasting results, and collaborating with internal teams. The role requires understanding hotel operations, building client relationships, meeting sales targets, and traveling as needed for client meetings and industry events.

Embeds within business units to identify high-impact operational problems, build and deploy AI agent solutions, encode domain knowledge for autonomous use, and drive adoption through working demonstrations. Measures before-and-after outcomes, documents processes, iterates from evidence and feedback, and operates across business, technology, and people disciplines with significant autonomy.

Corporate Counsel will advise a growing fintech on commercial transactions, software and payment agreements, privacy, data protection, payment regulations, and corporate matters. Responsibilities include negotiating contracts, advising product, engineering, security, and compliance teams, supporting PCI DSS and card network requirements, maintaining legal templates and playbooks, assisting acquisitions and governance, and monitoring regulatory developments. The role requires practical, business-oriented legal advice and independent management of multiple priorities.

Manage payments and platform services revenue accounting, including billing, revenue recognition, reconciliations, month-end close, payment lifecycle oversight, and POS terminal accounting. Lead payment incident resolution, internal controls, audit support, and process improvements across U.S. and Canadian operations. Manage, mentor, and develop the accounting team while collaborating with risk, underwriting, sales, operations, systems, executives, and external auditors.

The Senior People Business Partner advises leaders on organizational effectiveness, performance management, employee relations, workforce planning, talent decisions, and organizational change. The role conducts investigations, coaches leaders, develops performance improvement plans, manages sensitive employee matters, and partners with People Team functions across the United States and Canada. It requires strong business judgment, knowledge of Canadian employment practices, and the ability to balance strategic consultation with hands-on execution.

Build and design backend services, AI agents, and machine learning models. Collaborate cross-functionally to deliver AI features and maintain code quality.