Top Tech Jobs & Startup Jobs in Boston, MA

Lead AI and automation efforts in Customer Success, redesign workflows, audit processes, and implement AI-enhanced solutions to optimize team productivity and engagement.

The role involves leading UAT and manual QA for payroll workflows, defining test scenarios, validating features, and collaborating with product teams to ensure quality before launch.

The Senior Product Marketing Manager II will drive market intelligence, lead product launches, and differentiate Wrapbook's offerings in the competitive landscape, focusing on enterprise audiences.

As a Customer Support Specialist III, you'll assist crew members and clients with product inquiries, troubleshoot technical issues, manage case backlogs, and support workflow improvements. You'll collaborate cross-functionally to ensure timely and accurate resolutions while maintaining a high standard of customer support.

Develop and execute targeted ABM campaigns, manage daily ABM initiatives, analyze metrics, and optimize marketing strategies to drive pipeline growth.

As a Senior Talent Partner, you'll manage full-cycle recruiting, improve processes, enhance candidate experiences, and contribute to employer branding initiatives.

Partner with senior leaders across Client Operations, Sales, Marketing, and G&A to drive org design, performance management, succession planning, employee relations, and change management. Use data to identify retention and engagement risks, influence decisions, and design pragmatic people solutions that align with business goals.

Own post-sale operational reliability by diagnosing workflow friction across onboarding, success, and support; design and implement scalable Salesforce-enabled workflows; ensure data integrity and trusted metrics; support reporting cadences; drive automation, change management, and cross-functional alignment to improve efficiency and customer experience.

Own daily client funds cash reconciliations, investigate and resolve differences, record manual journal entries, document end-to-end money movement, partner cross-functionally, and help define and automate reconciliation processes including AI-assisted initiatives.

Plan, build, launch, and optimize integrated B2B demand generation campaigns (including webinars) to drive pipeline and revenue, coordinating cross-functional stakeholders and reporting performance.