Top Tech Jobs & Startup Jobs in Boston, MA

As an Enterprise Account Executive, you'll build a book of business, identify new opportunities, engage with clients, and collaborate across teams to support service quality.

As an Enterprise Account Manager, you will manage client relationships, identify new business opportunities, and collaborate across teams to deliver quality service and support sales forecasting.

Own post-onboarding customer operations: manage support tickets, escalations, account provisioning, and knowledge-base content. Serve as technical first responder—triage API and platform issues, surface vetted data to Engineering, analyze support trends, run bi-weekly cross-functional feedback, and implement AI-driven automations. Occasionally lead onboarding/training projects and travel for customer engagements.

The role involves designing AI solutions for customers, providing architectural guidance, building internal tools and workflows, and collaborating with various teams to enhance operational efficiency.

Lead prime-contractor program management for a NOAA contract: ensure contract and task-order compliance, manage schedules, risks, deliverables, subcontractors, stakeholder reporting, and PMO cadence. Serve as primary NOAA liaison, maintain program artifacts and tools, support contract execution, and prepare executive briefings and progress reports.