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Develop product positioning, messaging, go-to-market strategies, integrated campaigns, sales enablement, and competitive materials for Modern Health’s mental health benefits platform. Partner cross-functionally with Product, Sales, Clinical, Marketing, Partnerships, and leadership to launch initiatives, align stakeholders, improve adoption, and translate customer and market insights into compelling narratives and coordinated execution.

Develop and execute client-specific lifecycle and engagement marketing strategies that increase awareness, activation, ongoing engagement, and re-engagement. Partner with Client Managers on audience segmentation, messaging, channel planning, launches, and campaigns. Use data to recommend tests, measure performance, and improve outcomes while creating scalable playbooks, templates, and frameworks for global client populations.

Own the revenue operations systems roadmap, GTM tooling architecture, reporting, dashboards, data quality, and analytics infrastructure. Lead cross-functional migrations, integrations, automation initiatives, and adoption programs across Sales, Customer Success, Finance, and Product. Serve as the technical owner for Gainsight and Salesforce, translating complex data and system behavior into executive-ready recommendations. Establish reliability standards, improve operational effectiveness, mentor team members, and drive durable solutions that improve retention, cycle times, data integrity, and capacity.

Lead full-stack growth engineering across eligibility, identity, access, client configuration, and reporting systems. Build Python-based GraphQL and REST APIs, React and React Native experiences, scalable database systems, and secure HIPAA- and GDPR-compliant solutions. Own ambiguous cross-domain technical projects, write RFCs, coordinate roadmap delivery, mentor engineers, contribute to engineering strategy, and participate in on-call operations and remediation.

The Client Success Team at Modern Health supports employer relationships to drive product adoption and engagement, focusing on client retention and growth through strategic consultation.

This role invites creative individuals to submit their resumes for potential sales job openings at Modern Health's Sales team.

As a Senior Client Manager, you will manage employer relationships, drive product adoption, and ensure client retention for Modern Health's mental health platform. You will collaborate with HR leaders and use data insights to improve service delivery.