Top Tech Jobs & Startup Jobs in Boston, MA

Provides onsite technical support for pharmacy automation systems, including installation, system monitoring, troubleshooting, repairs, software updates, parts management, and performance analysis. Collaborates with customers, engineering teams, maintenance staff, and vendors to resolve issues and improve operational efficiency. Leads site meetings, advises customers on system enhancements and risk prevention, and provides rotating remote after-hours support. Requires automation experience, project management skills, electrical troubleshooting knowledge, travel during onboarding, and a valid driver’s license.

Owns R&D deliverables for customer-facing technical projects from intake through completion. Establishes intake, triage, prioritization, SLA, escalation, reporting, and continuous-improvement processes. Coordinates engineering, product, PMO, implementation, support, and customer-facing stakeholders; manages concurrent work, capacity, risks, timelines, and expectations without formal authority. Uses metrics and AI tools to improve delivery and operational efficiency.

Leads medium to large-scale pharmacy automation projects from initiation through completion. Responsibilities include planning, budgeting, scheduling, scope management, subcontractor oversight, stakeholder communication, resource coordination, risk resolution, financial reporting, and compliance with legal, safety, and regulatory requirements. The role manages cross-functional teams of approximately 15–20 members and requires at least five years of project management experience, with travel of 50% or more.

Manage small- to medium-sized cross-functional projects from planning through completion, ensuring delivery within schedule, budget, and scope. Coordinate project personnel, subcontractors, staffing, resources, status reporting, and stakeholder communication. Identify and mitigate financial, operational, and technical risks while maintaining project risk registers. Provide project guidance, resolve issues, monitor progress, and support larger enterprise programs.

Modernize a legacy pharmacy fulfillment platform using domain-driven design, bounded contexts, anti-corruption layers, facade patterns, and incremental strangler-fig migrations. Build full-stack .NET applications, develop modern front ends, write integration tests, and contribute to CI/CD, containerization, observability, and hybrid deployments. Collaborate with pharmacists and cross-functional teams, reason about on-premise compatibility and system boundaries, adopt AI-assisted development tools, and mentor engineers.