Top Tech Jobs & Startup Jobs in Boston, MA

The EVP of Product leads Thrive's product strategy, driving AI, cybersecurity, and cloud solutions while managing a large, integrated product lifecycle to enhance margins and operational efficiency.

Lead day-to-day operations and support of the ServiceNow digital platform. Manage a global technical team to implement, configure, integrate, upgrade, and secure ServiceNow modules (ITSM, CSM, Workspace, CMDB). Develop governance, operational playbooks, QA/change management, performance reporting, and mentor ServiceNow staff while driving continuous improvement and scalable workflows.

Provide first-contact remote technical support for workstations, servers, and networks. Triage and document incidents, troubleshoot Windows/macOS and Microsoft 365 issues, use ticketing and RMM tools, escalate to engineers when needed, manage priorities and client expectations, and participate in after-hours/on-call rotations.

Lead global talent acquisition strategy and execution, build scalable sourcing and early-career pipelines, optimize ATS and recruitment automation/AI, coach a high-performing TA team, partner with executives on workforce planning and DEI, and drive data-driven recruiting metrics and employer branding while supporting executive hires.

The Client Success Manager ensures client satisfaction by managing relationships, overseeing performance metrics, and facilitating smooth onboarding and operations.