Top Tech Jobs & Startup Jobs in Boston, MA

Provide real-time technical support for a SaaS digital-asset platform through Slack and other tools. Troubleshoot customer issues, manage cases, document resolutions, collaborate with senior support teams, participate in critical-incident war rooms, and identify recurring problems for process improvement. The role operates on a fixed US-Eastern schedule that may include weekends and holidays.

Lead and grow Fireblocks’ product marketing organization, developing global go-to-market strategies, market positioning, messaging, product launches, sales enablement, and customer adoption initiatives. Partner with product management, customers, analysts, and cross-functional teams to shape roadmap decisions and capitalize on emerging digital asset opportunities. Manage team strategy, OKRs, professional development, and a culture of excellence.

Lead and scale global marketing operations for a B2B SaaS company: define strategy, optimize and implement martech stack, partner with data teams for LTV/CAC/ROI reporting, track GTM funnel performance, document global processes, and build a high-performing operations team to drive data-driven marketing and cross-functional alignment.

Lead the engineering of a platform for digital assets, focusing on scalability, security, and team growth. Directly manage the development of critical systems supporting millions of users.

The Associate General Counsel will provide legal guidance for crypto and financial services products, managing regulatory risks and advising senior leadership.

Lead end-to-end technical delivery of Fireblocks implementations for large banks and financial institutions: design architectures, integrate APIs and banking systems, deploy to production, support pre-sales solution design, codify reusable reference architectures and playbooks, and coordinate Sales, Product, R&D, and customers to ensure operational excellence and high customer satisfaction.

Design, build, and maintain production-grade native mobile SDKs for embedded wallets. Own API design, implementation, testing, releases, documentation, and developer support. Implement secure wallet flows, cryptographic operations, and blockchain interactions while ensuring reliability, observability, and long-term maintainability.

Provide frontline technical support for Fireblocks' SaaS platform, resolving customer issues via Slack and other tools, escalating complex cases, participating in incident response, documenting cases, and contributing to process improvements. Work US-Pacific hours on a fixed Wed–Sun schedule after training, collaborating with internal teams to ensure customer success in crypto and DeFi environments.

Design and implement native mobile SDKs, focusing on performance and reliability. Own features end-to-end and build secure, reliable SDK components for wallet operations. Collaborate with teams for quality and operational excellence.