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Join Grafana Labs' Enterprise Solutions Engineering team to lead technical customer engagements, deliver demos and presentations, partner with Sales to close deals, provide product feedback to PM/Engineering, drive product conversations, and create enablement content (docs, blogs, videos).

Join Grafana Labs' Enterprise Solutions Engineering team to drive technical pre-sales engagements. Partner with Sales to present demos, run technical evaluations, close opportunities, provide product feedback to PM/Engineering, and create enablement content (docs, blog posts, videos). Act as a customer-facing product expert to educate and enable customers across the sales cycle.

The Senior Product Manager for Infrastructure Observability will define product vision, collaborate with engineering, drive customer discovery, and enhance Grafana Cloud's observability offerings.

Build and scale Grafana Cloud platform infrastructure and tooling. Improve performance, reliability, and automation for cloud-native, Kubernetes-based systems. Drive design, implementation, capacity planning, SLO/SLI definition, and operate services (on-call). Collaborate cross-functionally and mentor peers while shipping production-ready platform features.

The Senior Software Engineer will develop AI-powered workflows and internal tools, ensuring integration with sales and operational systems, while collaborating with various teams to enhance efficiency and automation.

Design, build, and operate production-grade AI and automation systems for GTM teams. Implement multi-agent architectures, integrate LLM APIs and marketing/CRM platforms, maintain CI/CD and reliability, enable stakeholders with docs and playbooks, and measure business impact through routing, analytics, and human-in-the-loop orchestration.

Develop and deliver AI-driven observability features, collaborate with cross-functional teams, and iterate rapidly to enhance user incident response capabilities.

The role involves developing features for Grafana's SaaS platform, mentoring team members, and improving operational systems. Candidates should have experience with distributed systems and strong coding skills, particularly in Golang.

As a Staff Backend Engineer for Tempo, you'll lead technical initiatives, own core component architecture, drive operational excellence, mentor engineers, and contribute to open-source projects, focusing on enhancing Grafana's tracing capabilities and API development.

As a Senior Solutions Engineer, you'll educate customers, support sales, drive technical engagement, and enhance documentation, working in a remote-first environment.