Partner with business leaders to discover, prioritize, and design AI and automation solutions. Elicit and document functional, non-functional, and data requirements; create user stories and acceptance criteria; oversee implementation, UAT, and adoption; ensure governance, responsible AI practices, and measurable value realization while optimizing processes and driving change management.

Drive IT operational maturity and financial management by analyzing spend and operations, managing renewals and PO lifecycle, delivering reports, advising leadership on budget optimization, vendor rationalization, and process improvements.