Top Tech Jobs & Startup Jobs in Boston, MA

Design, build, evaluate, and deploy AI agents and machine learning automation for engineering, product, delivery, and customer-facing workflows. Integrate AI into existing software, collaborate with technical and healthcare stakeholders, optimize systems for accuracy, latency, cost, and safety, and document development processes. The role emphasizes LLMs, agentic frameworks, production ML systems, human-in-the-loop safeguards, and healthcare-aware solutions.

Owns customer outcomes, retention, referenceability, and expansion across enterprise healthcare accounts. The Senior Customer Success Executive develops success plans, manages account health and recovery programs, coordinates cross-functional delivery, identifies expansion opportunities, maintains accurate CRM and reporting data, and communicates with customer executives. The role requires deep health-plan operations knowledge, enterprise payer-platform experience, commercial fluency, and the ability to drive results through teams without direct authority.

Designs, builds, and operates secure, scalable AWS and Azure cloud infrastructure across multi-account environments. Develops Infrastructure as Code, CI/CD pipelines, automation, observability, and IAM governance. Supports production reliability, incident response, FinOps, FedRAMP and HIPAA compliance, and AI-assisted engineering practices. Partners with product, security, and engineering teams to establish cloud standards, guardrails, and reference architectures.

Owns the design, operation, resilience, security, and migration of HealthEdge’s hybrid cloud infrastructure across AWS, Azure, GCP, and on-premises environments. Responsibilities include Infrastructure as Code, disaster recovery, Kubernetes/EKS, IAM, server administration, CI/CD automation, monitoring, incident response, vulnerability management, compliance controls, cost governance, and technical documentation. The role participates in on-call support, leads infrastructure incident resolution, and guides teams on migration and recovery design.

Manages compliance and privacy governance, strategic initiatives, risk tracking, reporting, documentation, and accountability across cross-functional teams. Coordinates governance forums, KPIs, dashboards, issue remediation, controls, workflows, communications, and audit-readiness activities. Partners with business, legal, compliance, audit, and operations stakeholders to standardize processes, embed requirements, improve efficiency, and support change management.

Develop and maintain large-scale, cloud-native data services and distributed pipelines for multi-tenant healthcare systems. Responsibilities include data modeling, database component development, SQL programming, performance tuning, testing, deployment, code reviews, proof-of-concepts, and full software development lifecycle ownership. Collaborate with global engineering teams, evaluate technologies, apply security and operational requirements, and use AI tools to accelerate development.

Develop and maintain automated testing tools and frameworks for complex healthcare software. Create test plans, execute white-box, black-box, UI, API, and performance testing, identify defects and testing gaps, improve CI/CD processes, and collaborate with product managers and developers to support high-quality releases. The role also involves debugging code, participating in demos, and working with distributed teams in a remote environment.