Top Tech Jobs & Startup Jobs in Boston, MA

Manage strategic B2B SaaS customer accounts as a trusted advisor and primary point of contact. Lead onboarding, adoption, enablement, health monitoring, escalations, and cross-functional issue resolution while driving retention, expansion, and measurable customer outcomes. The role requires strong networking and cybersecurity knowledge, familiarity with operational technology environments, executive communication skills, and the ability to use AI platforms to automate customer success workflows and generate insights.

Develop and maintain backend and frontend services for a SaaS cyber-physical systems platform using Python, Go, React, and cloud-native technologies. Investigate production incidents, replicate customer issues in staging, perform root cause analysis, and deliver feature enhancements. Ensure compliance with FedRAMP, CMMC, and GovCloud requirements while collaborating with distributed engineering teams across the US and Israel.

Provide strategic legal counsel across commercial SaaS transactions, partnerships, federal contracting, M&A, corporate governance, privacy, IP, and regulatory compliance. Negotiate complex global agreements, advise executives, support AI transformation, manage legal operations, and implement legal technology and automation. The role partners with Sales, Product, HR, and Operations while helping scale a lean legal function.

Drives federal sales growth across Defense Industrial Base and Federal Civilian accounts. Sells Claroty’s CPS, OT, ICS, and XIoT cybersecurity platforms; manages MEDDIC-based enterprise sales cycles, strategic integrator and channel partnerships, executive relationships, compliance alignment, and metrics-driven proof-of-concept engagements. Requires extensive federal cybersecurity sales experience, established government and reseller relationships, U.S. citizenship, and 55–65% travel.

Lead enterprise sales across the Northeast healthcare market, expanding existing accounts and winning Fortune 500 customers. Manage land-and-expand campaigns from proof of concept through deployment, exceed enterprise quotas, build channel partnerships, generate pipeline, present product demonstrations, and represent Claroty at industry events. The role focuses on cybersecurity and cyber-physical systems protection for medical and clinical environments and requires 50% travel.

Serve as the primary technical contact for public sector customers and partners, guiding Claroty solution deployment, configuration, adoption, optimization, and value realization. Provide architecture recommendations, partner enablement, risk identification, technical documentation, escalation support, and executive-level cybersecurity discussions. The role requires strong networking and cybersecurity expertise, familiarity with federal customers and compliance frameworks, and the ability to build long-term customer relationships. Travel of 30–40% and U.S. citizenship are required.

Generate new business opportunities through lead research, outbound email, phone, and social outreach. Build prospect relationships, qualify leads, manage CRM records, and coordinate qualified-lead handoffs with sales. Collaborate with marketing on messaging and campaigns, monitor industry trends, meet performance targets, and use AI-enabled tools to improve outreach effectiveness.

Own RevOps data models and BI infrastructure to drive GTM strategy. Clean and analyze datasets, build predictive models, define and track leading/lagging KPIs, deploy dashboards, document data definitions, and deliver executive-ready insights while partnering cross-functionally with Finance and GTM teams.