Top Tech Jobs & Startup Jobs in Boston, MA

Manage and grow client accounts by supporting onboarding, generating accurate quotes, processing orders, negotiating contracts, coordinating logistics and forecasting, advocating for clients, escalating and remediating risks, and collaborating cross-functionally to ensure timely delivery and excellent customer experience.

Builds and operates Myriad360's AWS managed service offering: incident and service-desk operations, monitoring/observability, automation, runbooks, FinOps reporting, disaster recovery, and AWS MSP Program certification and audit readiness. Hands-on role with a path to lead the managed services team.

Own and execute a portfolio of vendor renewal contracts, build and maintain renewal pipeline and forecasts, coordinate with sales/channel operations and manufacturers, generate quotes 30/60/90 days ahead, maximize manufacturer incentives, and support customers via phone and email.

Serve as the strategic partner and primary relationship owner for a portfolio of managed services customers. Drive customer adoption, satisfaction, retention, profitability, and recurring revenue through executive engagement, QBRs, technology roadmaps, risk mitigation, upsell/cross-sell, and cross-functional coordination with delivery, sales, and leadership.

Lead the Professional Services PMO to ensure consistent, profitable delivery of complex technology projects. Manage and develop PMO staff, establish governance, optimize resource and portfolio management, drive operational excellence, and partner with Sales, Engineering, Finance, and executives to improve forecasting, profitability, and customer satisfaction.

The Account Executive will generate new business opportunities, manage the sales process, and maintain client relationships while utilizing Salesforce for reporting.

As an Account Executive, you will manage the sales process, generate new business opportunities, and develop strong client relationships while exceeding targets.