Top Tech Jobs & Startup Jobs in Boston, MA

Lead architecture, implementation, optimization, and support of enterprise virtualization and hyperconverged infrastructure. Design solutions with VMware, Nutanix, and PowerFlex, manage upgrades/migrations, perform capacity planning and DR validation, support hybrid multi-cloud integrations, mentor engineers, lead workshops and executive discussions, and contribute to operational improvement and incident resolution within a 24x7 managed services environment.

The role involves architecture and leadership in managed services for storage and backup, requiring extensive experience with Azure and customer engagement. Responsibilities include system maintenance, troubleshooting, team mentoring, and ensuring operational readiness.

The XaaS Solutions Specialist supports sales teams by managing quotes, orders, and customer interactions to enhance operational efficiency and revenue growth.

The Director of Revenue Enablement is responsible for developing and executing enablement programs across Sales, Marketing, Engineering, and Account Management to drive performance aligned with revenue goals.

Own and execute a portfolio of vendor renewal contracts, build and maintain renewal pipeline and forecasts, coordinate with sales/channel operations and manufacturers, generate quotes 30/60/90 days ahead, maximize manufacturer incentives, and support customers via phone and email.

Serve as the strategic partner and primary relationship owner for a portfolio of managed services customers. Drive customer adoption, satisfaction, retention, profitability, and recurring revenue through executive engagement, QBRs, technology roadmaps, risk mitigation, upsell/cross-sell, and cross-functional coordination with delivery, sales, and leadership.

Lead and scale the Managed Services Customer Success organization (5–10 managers). Build operating model, processes, KPIs, lifecycle programs (onboarding, adoption, value realization, renewal, expansion), drive retention, health monitoring, and account profitability, enable upsell/cross-sell, and align cross-functional teams to ensure strong customer outcomes and executive-level engagement.

Part-time Graphic Designer (20 hrs/week) creating digital and print assets—presentations, marketing collateral, social and event materials—ensuring brand consistency, preparing production-ready files, collaborating with cross-functional teams, iterating on feedback, and maintaining design libraries and templates to support marketing, sales, and internal communications.

Support Professional Services as the financial subject matter expert for project accounting, profitability analysis, forecasting, pricing, cost allocation, and executive reporting. Partner with PMs, Sales, Accounting, and leadership to improve forecasting accuracy, margin management, and financial governance across a portfolio of customer engagements.

Lead the Professional Services PMO to ensure consistent, profitable delivery of complex technology projects. Manage and develop PMO staff, establish governance, optimize resource and portfolio management, drive operational excellence, and partner with Sales, Engineering, Finance, and executives to improve forecasting, profitability, and customer satisfaction.