Top Tech Jobs & Startup Jobs in Boston, MA

Business Operations Associate supporting strategic planning, OKR and goal tracking, leadership decision-making, company-wide communications, process improvement, and remote-work operations. The role partners across Product, Engineering, GTM, People, and Finance, conducts business research, analyzes SaaS metrics, improves knowledge management in Notion, and helps drive cross-functional initiatives at a remote startup.

Owns full-funnel performance marketing across paid advertising, organic media, email, and account-based marketing. Responsibilities include campaign deployment, optimization, budget pacing, experimentation, attribution reporting, analytics, and revenue-focused performance reviews. The role partners with Growth Marketing, SEO, ABM, RevOps, sales, design, and content teams to improve pipeline, ROI, and revenue impact while managing a small team.

Own the marketing operations layer of Fingerprint’s revenue engine. Responsibilities include HubSpot administration, Salesforce campaign operations, ABM audience building, event and webinar lead management, nurture programs, marketing-to-Salesforce synchronization, tracking and conversion APIs, UTM governance, attribution reporting, enrichment, and scalable workflow documentation. The role is a senior individual contributor requiring hands-on B2B SaaS marketing operations experience and strong expertise in marketing automation, data quality, and revenue attribution.

Own the corporate financial model, annual budgeting, monthly reporting, board packages, SaaS metrics, procurement, revenue commissions, and strategic analysis. Partner with GTM, R&D, and G&A leaders to provide financial insights and support operational decisions involving pricing, profitability, forecasting, and growth. The role also improves FP&A systems and processes in a fully remote environment.

Lead and develop a team of 4–6 Customer Success Managers across EMEA and APAC. Coach renewals, churn prevention, expansions, forecasting, and account health management. Improve customer success processes, playbooks, onboarding, and documentation while maintaining accurate Salesforce and Planhat data. Partner with Sales, Support, CSE, and Product to drive retention and revenue outcomes. This fully remote role supports Commercial, Enterprise, and select Strategic customers.

Lead a senior engineering team building Fingerprint’s Automation Intelligence product from beta through commercial launch. Own product readiness, service reliability, detection accuracy, testing, rollout quality, API contracts, observability, team growth, and AI-native engineering practices. Partner with product, research, and customer-facing teams while establishing autonomous ownership, quality metrics, and contract-first APIs for detecting and classifying bots, AI agents, and other automation.

Research and validate novel browser-based device identification and bot-detection techniques, assess their real-world impact, build research automation tooling, monitor browser changes, and guide findings through engineering implementation. The role requires deep browser, JavaScript, web security, networking, reverse-engineering, experimentation, and large-scale data analysis expertise, plus clear communication with product and engineering teams.

Build and operate highly performant backend systems powering fraud-detection Identification APIs. Design scalable services for real-time processing, own reliability through SLIs, SLOs, observability, on-call response, and incident follow-up, and conduct capacity planning, load testing, and performance tuning. Partner on integrations, automate operational tasks, maintain production services, and mentor engineers in a globally remote environment.

Develop and deploy machine learning algorithms that improve real-time device identification and fraud detection. Own data science projects from experimentation through production, including supervised, semi-supervised, and unsupervised learning, real-time inference, training automation, exploratory analysis, and model-to-service integration. Contribute to engineering best practices, collaborate within a global remote team, and participate in a shared on-call rotation.

Drive new APAC revenue from India by prospecting, developing pipeline, managing opportunities, and closing commercial deals. Build executive relationships, conduct value-based sales presentations, negotiate contracts, support demand generation, represent the company at industry events, and meet quota. Partner with Customer Success to expand accounts after initial close while maintaining strong product and competitive-market knowledge.