Top Tech Jobs & Startup Jobs in Boston, MA

Build and operate PEMCO’s end-to-end AI platform, including GPU infrastructure, model serving, AI gateways, retrieval systems, agent orchestration, observability, evaluation, cost telemetry, security, and governance. Lead production deployment, monitoring, incident response, lifecycle management, and architecture standards for AI systems. Optimize model routing, costs, performance, and reliability across Azure and potential on-premises environments while influencing organization-wide AI platform and governance decisions.

Conduct complex quantitative analysis of property and casualty insurance products, evaluating performance, pricing, underwriting, trends, and KPIs. Develop dashboards, queries, data strategies, workflows, and analytical tools; present insights to executives and stakeholders; lead product and rating reviews; manage complex projects and filing workflows; collaborate with Product and Actuarial teams; mentor analysts; and recommend improvements to product strategy, data infrastructure, and processes.

Conduct complex actuarial and predictive analyses supporting insurance product development, pricing, rating, reserving, financial analysis, and process improvements. Develop large-scale predictive models, multivariate analyses, SQL queries, tools, workflows, and business processes. Collaborate with actuaries, product managers, and business teams, communicate insights, improve efficiency, and mentor less experienced staff.

Conduct complex quantitative analysis of property and casualty insurance products, evaluate product performance and trends, support pricing and rating reviews, prepare rate filing materials, and develop queries, dashboards, tools, and data strategies. Partner with Product Managers and Actuarial teams, communicate insights to stakeholders, recommend improvements, document workflows, and assist less experienced analysts.

Analyzes property and casualty insurance product performance, trends, and issues; develops recommendations for profitable growth; supports rate and form filings, product reviews, reporting, and data-driven tools. The role queries databases, documents workflows, manages small to medium projects, and collaborates with product managers, actuaries, and vendors to translate quantitative and qualitative data into actionable insights.

Conduct actuarial and predictive analysis supporting product development, rating, reserving, pricing, financial analysis, and process improvements. Develop predictive models, multivariate analyses, tools, workflows, and scalable data processes. Collaborate with actuaries, product managers, vendors, and business units to translate complex data into strategic business solutions while ensuring accuracy and regulatory compliance.

Provides multichannel customer service for property and casualty insurance policyholders, prospects, agents, and other customers. Handles policy, billing, payment, renewal, cancellation, claims-intake, and account-update inquiries while documenting interactions accurately. Resolves concerns, recommends suitable coverage options, protects confidential information, follows insurance regulations and company procedures, and meets quality, productivity, attendance, and customer satisfaction goals.

Provides multichannel customer service to policyholders, prospects, agents, and other customers. Handles insurance policy, billing, payment, renewal, cancellation, and basic claims inquiries; updates account information; recommends coverage options; resolves complaints; documents interactions; and follows insurance regulations, privacy requirements, and quality standards. The role requires meeting customer service, productivity, quality, attendance, and satisfaction goals while collaborating across departments.

Leads enterprise learning, onboarding, leadership development, instructional design, and workforce capability initiatives. Partners with HR and business leaders to identify capability needs, design scalable learning solutions, facilitate leadership experiences, measure effectiveness, and improve organizational readiness. Oversees learning technologies, vendors, budgets, compliance training, curriculum standards, and learning team members while aligning programs with business strategy and measurable outcomes.

The Chief of Staff supports executive leadership by facilitating strategy planning, executive operating rhythms, decision governance, board preparation, communications, and cross-functional initiatives. This role tracks enterprise priorities, coordinates strategic execution, prepares executive materials, facilitates senior-level discussions, and ensures decisions and action items are communicated and completed. The position requires strong influence, judgment, discretion, analytical ability, and insurance business acumen.