Top Tech Jobs & Startup Jobs in Boston, MA

Build and maintain full-stack features for a SaaS manufacturing platform: design and document APIs, work with frontend and backend stacks, use AI coding assistants, improve quality via tests and tooling, and collaborate cross-functionally to ship secure, scalable software.

The Solutions Architect at Paperless Parts will bridge customer needs and technical capabilities, leading design sessions, delivering proposals, and collaborating on implementation projects.

The Senior Technical Implementation Specialist is responsible for designing and delivering complex configuration solutions and ERP integrations while mentoring team members and ensuring customer success in manufacturing environments.

Lead and develop a team of Implementation Project Managers to deliver scalable, predictable SaaS customer onboardings. Own resource planning, capacity management, project forecasting, implementation playbooks, risk mitigation, executive escalations, cross-functional coordination, and reporting on time-to-value, customer satisfaction, and delivery health to drive continuous improvement.

Manage a portfolio of 20-40 enterprise manufacturing customers to drive retention, expansion, adoption, and ROI. Build multi-level customer relationships, create strategic success plans, lead multi-site rollouts, present data-driven insights to executives, own renewals and forecasting, and partner cross-functionally to influence product and ensure seamless outcomes.