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The Senior Technical Implementation Specialist is responsible for designing and delivering complex configuration solutions and ERP integrations while mentoring team members and ensuring customer success in manufacturing environments.

Manage a portfolio of 20-40 enterprise manufacturing customers to drive retention, expansion, adoption, and ROI. Build multi-level customer relationships, create strategic success plans, lead multi-site rollouts, present data-driven insights to executives, own renewals and forecasting, and partner cross-functionally to influence product and ensure seamless outcomes.

Lead and develop a team of Implementation Project Managers to deliver scalable, predictable SaaS customer onboardings. Own resource planning, capacity management, project forecasting, implementation playbooks, risk mitigation, executive escalations, cross-functional coordination, and reporting on time-to-value, customer satisfaction, and delivery health to drive continuous improvement.

The Customer Success Manager will manage relationships with ~100 customers, driving feature adoption, retention, and revenue growth while ensuring they achieve business objectives using Paperless Parts' software.

The HR Coordinator will manage the employee lifecycle, support HR operations, coordinate DEI initiatives, and improve onboarding processes using AI and automation tools.

As a Technical Implementation Specialist, you will lead customer onboarding projects by building their quoting workflows, leveraging the Paperless Parts platform and P3L coding language while providing ongoing support and maintaining relationships with customers.

Lead enterprise implementations for a SaaS startup, guiding customers through project management, system integrations, and process transformations while ensuring value and effectiveness in execution.

The Senior Technical Project Manager leads enterprise implementations, driving project delivery, managing resources, and achieving business outcomes while collaborating with customers and internal teams.

The Business Development Representative will engage in outbound sales, manage leads using Salesforce, and support marketing efforts while fostering DEI initiatives.

As a Principal Engineer, you'll lead architectural vision and modernization efforts, mentor engineers, and drive AI integration for enhanced software development.