Own end-to-end customer lifecycle for a portfolio of enterprise customers: drive adoption, value realization, renewals, expansions, and advocacy. Prepare renewal strategy and materials, manage risk, collaborate cross-functionally, deliver executive value reviews, use data to monitor customer health, and support product adoption and release readiness.

The Director of Marketing Operations will manage the tech stack, optimize demand generation, oversee campaign execution, ensure data compliance, and lead a marketing operations team.

Lead a small portfolio of large global enterprise accounts as the primary executive contact. Drive adoption, retention, renewals and expansion by aligning SmartRecruiters solutions to customer strategy, orchestrating cross-functional teams, running executive business reviews, analyzing account health, resolving escalations, and influencing product and service direction to deliver measurable outcomes.