As a Customer Care Specialist, you will engage with customers through various channels, moderate online communities, and improve customer experiences. You'll also handle social media feedback and support lifecycle messaging.

Analyze product and user behavior data to influence product strategy. Partner with teams to define metrics, conduct experiments, and communicate insights to stakeholders.

Lead the ERP & Finance Systems management at Hungryroot, overseeing ERP architecture, data governance, cross-functional integrations, and operational workflows to support business growth and scalability.