Top Tech Jobs & Startup Jobs in Boston, MA

Designs, automates, operates, and improves database and messaging platforms across on-premises, private-cloud, Kubernetes, and public-cloud environments. Builds infrastructure as code, CI/CD and GitOps workflows, observability, security automation, and self-service capabilities. Troubleshoots complex production issues, responds to incidents, supports on-call operations, and improves reliability, scalability, disaster recovery, and platform consistency. Provides technical leadership, documentation, design reviews, and mentorship.

Designs and develops scalable Java-based enterprise web applications, platform services, REST APIs, and microservices. Builds AI-powered capabilities using LLMs, RAG, semantic search, agents, and orchestration frameworks. Works across the full application stack and cloud infrastructure, drives testing and CI/CD practices, troubleshoots production issues, improves security and observability, reviews code, mentors engineers, and collaborates cross-functionally in a hybrid work environment.

Develop, test, deploy, and maintain complex software systems using Java, React, and SQL. Lead feature delivery, participate in architecture and code reviews, mentor engineers, automate testing, monitor service health, resolve incidents, and contribute to DevOps practices, documentation, and production support.

Leads a large global Product Support organization, managing directors and managers while improving customer satisfaction, resolution times, case quality, backlog health, productivity, and service performance. Establishes operating standards, uses data to diagnose systemic issues, handles executive customer escalations, develops leadership talent, and partners with Product, Engineering, Support Operations, vendors, and international teams. Drives adoption of AI-enabled support capabilities and strengthens cross-functional feedback loops and customer outcomes.

Own product strategy and execution for UKG Ready’s Frontline Worker Network and embedded finance business. Build and scale employee and employer experiences, define the B2B2C business model, optimize adoption and conversion, lead launches across engineering, design, legal, finance, and go-to-market teams, manage product decisions within strategic partnerships, and mentor product managers.

Supports the Employment and Litigation team by managing subpoenas, legal demands, litigation matters, legal holds, discovery coordination, document collection, and case records. Maintains legal systems and reporting tools, prepares dashboards and status updates, coordinates deadlines and workstreams, and identifies opportunities to improve legal operations through AI and automation.

Develop and lead the design, development, automation, deployment, and support of cloud network and infrastructure services. Build infrastructure-as-code and software solutions using Python, Terraform, Ansible, and related tools; manage CI/CD pipelines, testing, observability, incident response, root-cause analysis, documentation, and on-call operations. Provide technical leadership, conduct code reviews, improve service reliability, and oversee project delivery across public and private cloud environments.

Leads UKG’s Commercial Finance Deal Desk, setting strategy, managing a high-performing team, advising executives on complex SaaS transactions, and governing deal exceptions, pricing, approvals, and financial risk. Partners with Sales, Legal, FP&A, Accounting, Product, and Operations to improve commercial frameworks, CPQ workflows, reporting, enablement, and quote-to-cash processes while optimizing margin, revenue, cash flow, and policy compliance.

Lead product execution for categories within UKG’s Frontline Worker Network. Own worker-facing experiences, conversion funnels, growth metrics, experimentation, onboarding, activation, and retention. Partner with external service providers and internal engineering, design, data science, and platform teams to ship experiences through another team’s product surface. Use research and analytics to optimize engagement, report performance, and improve recommendation logic.

Leads enterprise risk assurance and advisory activities across operations, commercial functions, finance, legal, compliance, procurement, people operations, and other business areas. Directs risk-based audits, advisory reviews, control consulting, executive stakeholder engagement, and coordination with second-line risk functions. Manages an internal audit team and co-source resources while advancing the maturity and effectiveness of the Internal Audit function.