Top Tech Jobs & Startup Jobs in Boston, MA

Resolves complex Tier 2 IT escalations across network infrastructure, telephony, endpoints, medical devices, and enterprise applications. Administers Google Workspace, Meraki, 8x8, and endpoint systems; coordinates procurement and field vendors; engineers chatbot workflows; supports healthcare go-lives; and mentors Tier 1 technicians. Develops documentation and process improvements while providing autonomous remote support in a healthcare environment.

Prepares journal entries, bank and general ledger reconciliations, financial analyses, month-end close activities, accounting documentation, and internal control procedures. Supports accounts payable, billing, compliance processes, special projects, and departmental goals while maintaining accurate records and following US GAAP and HIPAA requirements.

Develops scalable business intelligence and analytics solutions for financial, operational, clinical, and healthcare initiatives. Extracts, transforms, and analyzes data; builds ETL pipelines, reports, models, and applications; performs ad hoc analyses; improves data quality and architecture; and translates stakeholder needs into actionable insights. Collaborates with population health and cross-functional teams to support value-based care, provider outcomes, and strategic decision-making.

Manages multiple technical projects within the PMO, coordinating technical and business stakeholders from planning through closeout. Develops project plans, status reporting, success metrics, governance processes, and risk escalation practices. Partners with Product and technical teams to align project execution with technology roadmaps. Supports AI project governance, ROI modeling, process optimization, quality assurance, SDLC execution, and Scrum/Kanban delivery across clinical, operational, and technical teams.

Supports corporate and care center procurement by facilitating vendor contracts, managing vendor relationships, monitoring discounted pricing and savings opportunities, reporting participation metrics, responding to procurement inquiries, maintaining savings resources, and communicating new opportunities. The role also conducts vendor and ESG research, coordinates contract approvals, and collaborates with operations teams, care centers, and suppliers to improve procurement value.

Supports IAM operations and leads complex cross-functional identity and access initiatives from planning through implementation. Responsibilities include user provisioning, access changes, terminations, identity governance, issue escalation, QA, process improvement, documentation, stakeholder coordination, risk tracking, and executive status reporting. The role partners with security, technology, business, and operational teams while maintaining compliance with organizational policies, security requirements, and HIPAA regulations.