Administer and configure a complex Salesforce org: manage daily configuration requests, build declarative solutions (Flows, custom objects/fields, layouts), handle DevOps deployments with Copado/GitLab, manage security and data (OWD, permission sets, ETL tools), document requirements in Jira, and continuously optimize platform performance and usability.

Lead and manage a Salesforce engineering delivery team to design, build, test, and deploy scalable, secure Salesforce solutions. Drive Agile/DevOps practices, release governance, platform architecture evolution, AI readiness, integrations (MuleSoft/REST/Data Cloud), HIPAA/PHI compliance, and cross-functional alignment to the enterprise roadmap while maximizing sprint efficiency and platform stability.

The Unapplied Funds Manager oversees unapplied funds management, data analysis, and team supervision while enhancing operational efficiency and ensuring accurate financial reporting.