Top Tech Jobs & Startup Jobs in Boston, MA

Leads development and deployment of statistical, machine learning, and causal inference models for customer decisioning. Designs experiments, estimates treatment effects and incremental value, evaluates targeting performance, and integrates analytical solutions into governed production systems. Partners with business and technology teams, communicates complex findings, and continuously improves models using experimental and operational results.

Leads home mortgage default-servicing litigation operations, including case setup, tracking, document collection, discovery support, affidavits, loss-event analysis, escalations, resolution recommendations, and participation in hearings, conferences, settlements, and trials. Requires extensive default servicing and litigation experience, mortgage lending knowledge, familiarity with GNMA, FHA, VA, USDA, and GSE guidelines, strong analytical skills, Microsoft Office proficiency, and travel availability.

Owns operational governance and controls for the consumer credit card business. Responsibilities include designing and mapping processes, governing procedures, managing business risks and controls, supporting audits and remediation, maintaining business continuity plans, overseeing records retention, and driving continuous improvement. The role coordinates across product, risk, operations, legal, and technology teams to ensure compliant and controlled business changes.

Provides advanced administrative and executive support to the Head of Consumer Credit Management & Decision Sciences and leadership team. Responsibilities include complex calendar management, meeting and event coordination, domestic and international travel arrangements, expense reporting, executive communications, presentations, confidential records, leadership meeting follow-up, and transformation initiative coordination. The role requires strong judgment, organization, discretion, communication skills, executive presence, and the ability to manage shifting priorities in a hybrid environment.

Supports governance and operational execution for a Construction-to-Permanent lending program. Advises stakeholders on complex loan scenarios, construction contracts, draw schedules, budgets, exceptions, risk, and policy requirements. Maintains program documentation, controls, procedures, and certification materials; facilitates training; identifies trends and emerging risks; and recommends improvements. Partners with Credit Risk, Operations, Servicing, Legal, Sales, Project Review, and Draw Administration to ensure compliant, consistent loan execution.

Coordinates branch closures and network transitions across field leadership, operations, marketing, communications, legal, risk, and enterprise partners. Builds transition plans, readiness routines, escalation paths, customer communications, performance tracking, and continuous-improvement playbooks. Uses market insights and performance data to identify risks, support customer retention and migration, improve execution quality, and provide executive-ready recommendations.

Provides virtual wealth-management advice to mass-affluent clients through phone and video consultations. Analyzes client finances, recommends investment strategies and insurance products, develops client relationships, grows assets under management, acquires and retains clients, achieves sales goals, and maintains regulatory and company compliance while partnering with branch personnel.

Leads deposit retention and engagement strategy across MMA and CD portfolios. Develops maturity journeys, targeting, customer treatments, offers, banker plays, digital experiences, and balance-consolidation initiatives. Partners with Pricing, Analytics, Marketing, Digital, Retail, and Relationship Banking teams to convert portfolio insights into coordinated actions. Establishes scorecards and closed-loop measurement for retention, sales, treatment response, and channel conversion while ensuring regulatory and operational compliance.

Branch-based Wealth Advisor who builds and manages personalized wealth management practices, develops new business, partners with internal specialists, and services high-net-worth clients through financial planning, investment, insurance, and estate strategies.

Develop and manage a wealth advisory practice by understanding client goals, creating personalized financial plans, expanding client relationships, generating referrals, and coordinating internal specialists across financial planning, investments, insurance, and estate planning.