Top Tech Jobs & Startup Jobs in Boston, MA

Provide multi-channel customer support for ShowingTime products: resolve inquiries, document and prioritize cases, follow processes while adapting to needs, meet performance metrics, collaborate with teams, promote additional products, and apply basic technical troubleshooting to de-escalate and resolve blocking issues.

The role involves defining mobile product requirements, collaborating with cross-functional teams, building native applications for iOS and Android, launching features, and iterating based on user feedback.

Lead and evolve the Marketing PMO's central intake, prioritization, and workflow using AI-driven solutions. Drive cross-functional prioritization, change management, KPI tracking, and reporting. Build playbooks and improve processes to increase marketing efficiency and ensure on-time, on-scope delivery for large, matrixed teams.

Lead a frontend engineering team on the Agentic Experience, overseeing UX development across web and mobile, while enhancing team capabilities and collaboration.

The Director of Public Policy will develop and implement policy strategies, engage with stakeholders, analyze policies, and manage operations in alignment with Zillow's goals.

The Principal Machine Learning Engineer will define technical direction, architect scalable systems, lead cross-organizational initiatives, mentor engineers, and communicate effectively at all levels.

Drive growth and retention for multi‑family rental clients through high‑volume outreach, consultative selling, account management, and data‑driven insights. Use CRM and sales tools to prospect, log activity, and meet revenue and retention KPIs while representing Zillow and influencing product and process improvements.

Lead strategy and roadmap for Zillow's developer platform and AI-assisted SDLC. Manage and grow a team of Product Managers; partner with engineering, security, and AI platform to drive adoption, measure developer productivity (DORA/SPACE), and deliver IDEs, CI/CD, observability, internal portal, and agentic tooling. Define governance, rollout, and metrics for safe AI-first developer experiences.

The Senior Machine Learning Engineer will design and operate advanced ML systems for immersive experiences, enhance workflows, and lead projects while mentoring peers.

The Senior Product Manager will lead AI-first product strategies, redesign complex workflows, and collaborate across teams to enhance the mortgage fulfillment process, ensuring compliance and operational efficiency.