Top Tech Jobs & Startup Jobs in Boston, MA

Manages and scales partner community programs, advisory councils, events, feedback mechanisms, and engagement initiatives. Develops participation strategies, communications, governance, and success metrics; coordinates cross-functional stakeholders; synthesizes partner feedback into recommendations and action plans; tracks commitments and reports progress to maintain closed-loop engagement.

Develop and maintain UI and API automation frameworks for Onshape’s cloud-based CAD platform. Build automated tests, integrate them into CI/CD pipelines, investigate failures, improve coverage and reliability, and define automation architecture and best practices. Collaborate with developers and manual QA teams, provide technical leadership and mentorship, and validate complex web, cloud-native, and distributed systems.

Provides post-sales technical support for Onshape customers by mastering the product, answering customer questions, troubleshooting engineering processes and requirements, and developing product demonstration content. The role requires mechanical CAD experience, strong communication skills, and a technical engineering background, with PDM/PLM and related engineering software experience preferred.

Supports pricing and commercial analytics by leading deal scoring, assessing pricing risks, partnering with sales and commercial teams, and developing dashboards and executive-ready insights. Performs ad hoc analysis, monitors pricing and revenue performance, and uses AI and automation to improve efficiency and decision-making. Requires strong Excel and data analysis skills, experience with visualization tools, effective business communication, and 3+ years of relevant experience.

Own strategic post-sale relationships for major Onshape enterprise customers, guiding deployment, adoption, value realization, renewal, expansion, and advocacy. Build executive relationships, success plans, and account strategies; lead complex implementations and change initiatives; coordinate cross-functional teams; identify and mitigate risks; uncover expansion opportunities; and provide structured customer feedback to product teams. The role requires enterprise customer success experience, strong program leadership, business acumen, analytical judgment, and 20% travel.

Own product strategy and development for Creo, PTC’s 3D CAD solution. Responsibilities include understanding customer needs, writing use cases and product requirements, collaborating on interface mockups and R&D prioritization, addressing enhancement requests and product issues, supporting quality and delivery, and contributing to go-to-market materials. The role requires product management experience, design and manufacturing domain knowledge, CAD familiarity, and a bachelor’s degree with at least two years of experience.

Leads a Customer Success Associate team serving Onshape customers at scale. Responsibilities include recruiting and coaching staff, establishing KPIs and service standards, managing escalations, improving workflows and case management, monitoring customer trends, supporting retention and expansion, and partnering cross-functionally with Sales, Technical Services, Finance, and Operations to improve satisfaction and operational efficiency.

Develop and enhance Onshape’s full-stack collaborative CAD platform, including user interface, backend services, modeling workflows, performance optimization, and large-scale data handling. Collaborate with product, UX, and QA teams, participate in code reviews, resolve defects, and provide technical guidance on system design and implementation.

Leads account-based marketing programs for strategic Aerospace and Defense accounts. Designs personalized campaigns, partners with enterprise sales teams, accelerates pipeline and account expansion, manages executive engagement initiatives, analyzes performance through marketing platforms, and oversees budgets and resource allocation. The role requires strong B2B marketing expertise, analytical ability, project management, and experience with complex enterprise software buying cycles.

Drive revenue for Onshape by managing the full sales cycle from prospecting and cold outreach through closing. Develop new accounts, acquire customers, coordinate territory strategies with Marketing and Strategic Account Executives, guide BDR activities, respond to inbound leads, conduct technical demonstrations with engineers, expand existing accounts, forecast revenue, and track sales activity in Salesforce.