Top Tech Jobs & Startup Jobs in Boston, MA

Own production health and performance for AI-enabled claims products across Disability & Leave. Monitor SLAs and UX, lead incident triage and RCA, prioritize fixes with engineering and operations, drive systemic improvements, and oversee FINEOS/Catalyst integration and optimization.

Partner with U100 sales to drive small-business growth by delivering analysis, reports, dashboards, and strategic sales support. Recommend process improvements, correct operational errors, lead projects, train sales on platforms, and support renewals and financial/contract evaluations.

Lead a short-term disability (STD) claims unit to meet targets in claim accuracy, customer centricity, and expense management. Coach and develop staff, remove barriers, analyze data to address root causes, implement efficiency strategies, and escalate issues with solutions to senior leaders.

Document, analyze, and improve IDI claims and reinsurance workflows and procedures to ensure accurate, compliant, and timely claim outcomes. Lead process reviews, identify gaps and risks, recommend system and operational improvements, and coordinate cross-functional stakeholders to implement consistent, sustainable changes.

Lead management of a $1B+ portfolio of tax equity, leveraged lease, and equity investments in infrastructure and renewables; underwrite and execute new infrastructure debt transactions; negotiate restructurings and exits; oversee monitoring, client reporting, and credit analysis; mentor an analyst and contribute to platform growth.

The VP of Enterprise Relationship Management will enhance strategic partnerships, lead global collaborations, and shape the future of relationship management at MetLife, focusing on business retention and new development.