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Investigate, triage, prioritize, diagnose, and resolve technical issues and product bugs for healthcare technology clients. Document findings, communicate priorities, provide status updates, coordinate with product and technical teams on critical issues, translate client needs into technical actions, monitor trends, and improve bug-management processes while delivering empathetic customer support.

Lead technical analysis and design of healthcare interoperability solutions, defining data exchanges and integration workflows (APIs, HL7, X12, SFTP). Conduct client discovery, produce mappings and interface specs, investigate failures, develop tests, manage multiple implementations, support launches and steady-state operations, and mentor junior analysts.

Lead client-facing engagements to design, implement, and optimize prior-authorization decision automation for PaaS customers. Translate client needs into technical blueprints, collaborate with product and engineering, build dashboards and analyze authorization data, track KPIs, and drive continuous improvement and scale across the customer lifecycle.

Lead and mentor a client-facing analyst team to design, implement, and scale prior-authorization decision automation for PaaS clients. Consult on strategic roadmaps, translate client requirements into technical blueprints, collaborate with product and engineering, optimize processes and analytics frameworks, build visualization reports from authorization and claims data, and ensure client KPIs and end-to-end automation success across the customer lifecycle.

Lead design and development of scalable, cloud-native AI healthcare payment integrity platforms. Provide technical leadership, own production code and releases, design data/retrieval architectures, ensure observability, security, and compliance, and collaborate with ML, product, and architecture teams to deliver performant SaaS solutions.

As a Healthcare Analyst II, you will analyze healthcare data to optimize strategies, conduct quantitative analysis, and provide insights for clinical interventions, partnering with cross-functional teams.

Lead technical design, build, and operate scalable, secure healthcare integration systems. Drive architecture, event-driven distributed systems, APIs, observability, IaC, CI/CD, incident response, cross-functional delivery, and mentor engineering teams.