Own end-to-end leave administration for U.S. employees: manage intake through return-to-work, ensure compliance with federal/state leave laws, coordinate with third-party vendors and internal teams (Payroll, Employee Relations), maintain records in Rippling, support reporting/audits, and improve leave workflows and employee experience.

Drive provider acquisition by managing a high-volume pipeline, conducting 5-6+ meetings daily, converting prospects to activated providers, and supporting onboarding using AI-enabled tools while meeting KPI targets and maintaining vetting standards.