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The Senior Software Engineer will develop a new Managed Service Provider solution for mobile security, focusing on feature development and complex projects, guiding initiatives from design to deployment.

Lead architecture and build Aura's AI Intelligence Platform, unifying data and enabling AI agents to reason over sensitive information. Own end-to-end initiatives, prioritize security and privacy, design scalable distributed systems on AWS using Python and TypeScript, and set engineering best practices while mentoring engineers without direct reports.

Lead forecasting, capacity planning, and workforce insights for customer experience operations. Build and backtest forecasting models, maintain dashboards (Tableau, Databricks, Five9, Verint, Excel), manage vendor forecasts, perform scenario modeling, and deliver executive recommendations to align staffing with service and cost goals.

Remote inside-sales role focused on upselling existing customers to higher-tier Aura memberships. Make daily outbound calls, consult on personalized protection solutions, meet monthly upsell and revenue targets, collaborate with team to improve approaches, and act as a trusted advisor by staying current on cybersecurity trends.